Top 157 Proactive Customer Retention Software SaaS Companies in May 2026

Birkirkara, Birkirkara, Malta

EBO is a virtual agent provider that helps companies build valuable, long-lasting relationships with their customers using Artificial Intelligence. How? - Reduce churn - Improve customer experience - Increase bottom line Today, customers have never been more powerful. They want a business to serve their needs smoothly and instantly. They want to see products that are only relevant to their needs and agents who can solve their problems 24/7. Big ask, right? EBO tackles this exact issue by building custom-built Virtual Agents tailor-made for your company's needs. These VAs can target organization-specific problems and automate processes whilst keep interactions with customers truly human. The aim is to ultimately, reduce churn, improve customer experience, solve problems faster, keep costs low and reach bottom line. Our VAs are transforming customer experience in Gaming, Healthcare, Financial Services in the UK and beyond. Discover how one of the world’s most complete natural language platforms can help to solve your business needs today. Are you ready to unlock the power of Artificial Intelligence? Let's talk! E: www.ebo.ai/contact-us/ T (Malta office): +356 20105006 T (UK office): +44 0203 916 0018 E: [email protected] W: www.ebo.ai

San Francisco, California, United States

Thanx is the leading loyalty and guest engagement platform to grow restaurant customer lifetime value in the digital era - without relying on expensive discounts. How can we help your brand grow customer LTV better than anyone else? thanx.com/why-thanx

United States

Developer of a veterinary platform intended to optimize practice management. The company's cloud-based SaaS solution responds to the needs of the doctors and automates redundant activities in order to let them focus on providing healthcare services, connect to pet owners and suppliers and digitise veterinary practices, enabling clinics to build an online presence with an integrated booking system, increase customer retention and frequency and have an overview of stock and inventory.

San Diego, California, United States

Complete Local Brand Management Platform, Reputation and Local SEO Analytics for Multi-Location Chains and Agencies. Client Retention Rate over 90%

London, United Kingdom

Every customer is unique. At Engage Hub, it’s our mission to make sure your business treats your customers as individuals to engage each and every one, so you win them over faster and keep them for longer. With over 30 years in the business, our services have evolved alongside the needs of our clients, including some of the world’s most successful brands across the financial services, utilities, telecoms, retail and logistics sectors. We understand the challenges you face - from data silos to legacy systems – and have built intelligent, intuitive and effective solutions that work for you. Our commitment to excellence has helped us build a reputation as the leading global provider of data-driven consumer engagement and customer retention solutions. At a time when brand loyalty is at an all-time low, our data orchestration technology delivers the kind of experiences your customers have now come to expect. So, you can always keep them engaged and happy.

Paris, Île-de-France, France

We’re Shipup, a leader in the post-purchase experience. Based in Paris, we enable online retailers around the globe to deliver consistent and proactive communication that delights customers at every stage, from checkout to returns. We empower e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision making. Thanks to distinctive and tailored post-purchase journeys, Shipup brings brands closer to their clients. Trusted by 500+ brands including L’Occitane, Specsavers, Withings and Printemps Retail, we revolutionize the post-purchase experience across 185 countries and track shipping data from more than 100 carriers worldwide. Shipup is part of the Global Blue group. Global Blue is the business partner for the shopping journey, providing technology and services to enhance the experience and drive performance. With over 40 years of expertise, today we connect thousands of retailers, acquirers and hotels with close to 80 million consumers across 53 countries, in 3 industries: Tax Free Shopping, Payments and Post-purchase solutions. For more information, please visit www.globalblue.com

New York, NY, United States

LoyaltyPlant is an all-in-one digital solution designed to meet the unique needs of restaurants in today's fast-paced world. We offer a suite of tools, including a branded mobile app, a website for ordering, a loyalty program, marketing solutions, and a customer success team to help businesses increase revenue and engage customers like never before. At LoyaltyPlant, we prioritize customization, making sure that each restaurant can tailor the customer experience to their unique needs using our solution. This approach has made us a trusted partner of 600 customers across 20 countries and well-known brands such as Papa Johns, Subway, The FatPizza, L&L Hawaii, TGI Fridays, Sumo Sushi&Bento, Balance Grille, and many more. We're proud to have contributed to their success stories and helped them stay ahead of the competition. With LoyaltyPlant, you can launch a direct ordering channel, know your customers, increase sales, develop strong loyalty, and stay ahead of the competition. If you want to take your restaurant to the next level, we're here to assist you.

Canada

Developer of cloud-based community platform intended for startups and early-stage businesses. The company's platform helps businesses to connect with their audience to understand its target market and customers, enabling them to increase retention., Customizable Online Community Platform

Cairo, Egypt

SubsBase offers comprehensive subscription management and billing solutions that help businesses acquire and retain more customers.

Boston, Massachusetts, United States

Incentivio delivers a comprehensive digital guest engagement platform to transform how restaurants attract, retain, and delight customers. By combining advanced customer insights, marketing automation, and operational efficiency, we empower restaurants to drive growth and enhance the guest experience seamlessly. Our platform offers personalized marketing campaigns, integrated loyalty programs, online ordering solutions, and actionable analytics to keep your brand ahead in a competitive market. At Incentivio, we focus on creating growth opportunities for your restaurant without adding complexity. With our guest engagement as a service, you can manage and design marketing campaigns, engage customers, and build lasting loyalty.