- Revenue
- $65.7M
- Year founded
- 2016
- Funding
- $8.8M
- Team size
- 23
Top 25 Proactive Customer Retention Software Companies With $10M–$100M Revenue (August 2026)
As of August 2026, Latka tracks 25 proactive customer retention software companies with $10M–$100M in annual revenue. They have combined revenues of $592.3M and employ 3.2K people. They have raised $180.9M and serve 26.5K customers combined.
Every company below sells proactive customer retention software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
What Proactive Customer Retention Software Companies do
Proactive customer retention software is designed to help businesses identify and address potential customer churn before it occurs. By leveraging data analytics and monitoring customer behavior, these tools enable customer success teams to detect at-risk accounts and implement targeted interventions. This proactive approach is essential for maintaining customer loyalty and ensuring long-term engagement. Typical features of proactive customer retention software include automated health scoring, churn risk detection, and personalized communication strategies. The software empowers teams to analyze customer interactions and usage patterns, providing insights that facilitate timely and relevant engagement. As a result, common buyer personas for this software often include customer success managers, support teams, and marketing professionals who focus on enhancing customer relationships and driving satisfaction.
- Companies
- 25
- Revenue
- $592.3M
- Funding
- $180.9M
- Employees
- 3.2K
Filters
Sorting: Highest -> Lowest
Top Proactive Customer Retention Software Companies With $10M–$100M Revenue
Showing 10 of 25 companies ranked by annual revenue.
2
Atica Global
Jersey City, New Jersey, United States
Atica is a last-mile sales & revenue management company that leverages proprietary lead generation & CRM tool to maximize revenue from proactive sales.
- Revenue
- $54.5M
- Year founded
- 2020
- Team size
- 136
3
Loop Returns
Columbus, Ohio, United States
Developer of a return management software intended to drive loyalty for e-commerce businesses. The company platform leverages post-purchase insights to make better buying and merchandising decisions, retains revenue by simplifying the path to finding the product, shorter return cycles for your customer, and full automation for the team, enabling organizations to increase their efficiency and customer retention.
- Revenue
- $53.3M
- Year founded
- 2016
- Funding
- $10.5M
- Team size
- 263
- Revenue
- $41.4M
- Year founded
- 2010
- Team size
- 230
- Revenue
- $34M
- Year founded
- 2013
- Team size
- 92
6
Bold Orange Company
Minneapolis, Minnesota, United States
Customer experience company helping brands outperform in the areas of acquisition, engagement, growth and retention
- Revenue
- $30.8M
- Year founded
- 2018
- Team size
- 148
7
AutoAlert
Kansas City, MO, United States
AutoAlert partners with dealerships and OEMs to empower them with data capabilities to gain valuable customer insights, create innovative strategies around new opportunities, and exceed customer expectations. Bringing multiple data sources into AutoAlert’s real-time, dynamic platform gives dealerships the ability to predict – and even drive – customer behavior accurately. Key-to-key alerts fire immediately when a customer moves into nine opportunity statuses, providing the dealership team with proven actions for customer engagement. The AutoAlert platform is designed for easy use by every dealership department, uniting teams around data to increase sales and service opportunities and provide a seamless customer experience. Founded in 2002, AutoAlert leads the industry in innovative data-mining software solutions that help build customer relationships and strengthen loyalty. AutoAlert partners with more than 2,700 dealerships to dynamically turn data into actions that get results. Additionally, our OEM program allows dealerships and manufacturers to eliminate data barriers between dealership systems to increase loyalty and improve the customer experience.
- Revenue
- $26.7M
- Year founded
- 2002
- Team size
- 243
8
Vitally
United States
Provider of an analytics platform designed to scale customer success. The company's platform helps B2B SaaS companies track the product metrics critical to customer retention alongside the impact their post-sales process has on those metrics and permits them to document their interactions with their customers, enabling clients to measure its relationship with each customer and how that's driving revenue, thereby providing them a way to increase their revenue.
- Revenue
- $25M
- Year founded
- 2017
- Team size
- 100
9
Remarkable AI
New York, New York, United States
AI for 1:1 conversations between consumers and brands. Because every customer experience should be remarkable.
- Revenue
- $21.5M
- Year founded
- 2016
- Team size
- 195
10
Exchange Solutions
Boston, Massachusetts, United States
Provider of a cloud-based customer engagement platform designed to maximize customer lifetime value, customer satisfaction and profitability. The company's platform offers innovative customer engagement programs that use data-driven, personalized incentives to increase valuable customer behaviors, at a lower cost than business-as-usual marketing, enabling companies to improve the marketing executions and treatments to drive more behavior at a lower cost.
- Revenue
- $21.2M
- Year founded
- 1996
- Team size
- 196
Frequently asked questions about Proactive Customer Retention Software Companies With $10M–$100M Revenue
How many proactive customer retention software companies with $10M–$100M in annual revenue are there?
Latka tracks 25 proactive customer retention software companies with $10M–$100M in annual revenue. Together they generate $592.3M in annual revenue and employ 3.2K people.
Which proactive customer retention software company with $10M–$100M in annual revenue is the largest?
Blustream is the largest, with $65.7M in annual revenue, founded in 2016.
How much revenue does a typical proactive customer retention software company with $10M–$100M in annual revenue make?
The average proactive customer retention software company in this list makes $23.7M a year, across 25 companies with reported revenue. They serve 26.5K customers combined.
Who are the leading Proactive Customer Retention software vendors with $10M–$100M in annual revenue?
Ranked by annual revenue, the leaders are Blustream, Atica Global, Loop Returns, Annex Cloud and OneLocal.
How much funding have proactive customer retention software companies with $10M–$100M in annual revenue raised?
The 25 proactive customer retention software companies with $10M–$100M in annual revenue tracked here have raised $180.9M in disclosed funding between them.
Related Customer Service Software categories
Inclusion Criteria
- The software must provide analytics capabilities to identify customer behavior trends and potential churn risks. - It should offer automated health scoring to assess customer engagement and satisfaction levels. - Proactive communication features for timely outreach to at-risk customers are essential. - The platform must support integration with existing CRM or customer support systems. - It should not only track retention metrics but also provide actionable insights for improving customer interaction strategies.