Valuation · 2022
$1.7B
2025 Revenue
$40.3M(Est.)
Customers · 2022
5K(Est.)
Funding
$87M
Team
366
Founded
2011
Maropost Revenue, Valuation & Funding (2025)
Maropost generated an estimated $40.3M in annual revenue in 2025. Source: GetLatka estimate
Maropost is a Toronto-based SaaS company founded in 2011 by Ross Paquette that sells a unified commerce, marketing automation, and customer service platform targeting mid-market e-commerce and retail businesses. The platform combines a commerce cloud, marketing cloud, and service cloud covering e-commerce, email, SMS, help desk, live chat, chatbots, and ticketing in a single solution.
Paquette built the business without outside capital until a 2016 secondary transaction in which he sold roughly 20 percent of the company at a $163 million valuation, raising $37 million USD ($50 million CAD). He later bought those investors out using the uninvested secondary proceeds, returning the cap table to himself and employees. As of April 2022 the company was running at approximately $72 million in annualized revenue, serving just under 5,000 customers at an average of $1,800 per month, and targeting $8.3 million in MRR by December 2022.
Maropost reported a 52 percent EBITDA margin in 2021 on $63 million in revenue, a profitability profile Paquette described as central to his bootstrap philosophy. The company has expanded through two all-cash acquisitions of Australian businesses, Neto in late 2020 and Retail Express in late 2021, and was conducting a 2022 secondary round targeting approximately $50 million at a $1.7 billion valuation with more than 50 participants. An IPO or public listing is the stated long-term liquidity path.
Last updated
Maropost Revenue
Maropost generated an estimated $40.3M in annual revenue in 2025.
Maropost reported $63 million in revenue for 2021 and was running at approximately $72 million on an annualized basis at the time of the April 2022 interview, with Paquette targeting $8.3 million in monthly recurring revenue by December 2022, which would imply roughly $100 million in annualized run rate.
| Year | Milestone | Source |
|---|---|---|
| 2025 | Maropost Hit $40.3m revenue in December 2025 | Estimated |
| 2024 | Maropost Hit $75m revenue in November 2024 | Press Release |
| 2024 | Maropost Hit $97.2m revenue in October 2024 | Estimated |
| 2023 | Maropost Hit $80m revenue in December 2023 | Confirmed by CEO |
| 2022 | Maropost Hit $60m revenue in April 2022 | Not recorded |
| 2021 | Maropost revenue run rate in January 2021: $63m | Interview14:44[1]Estimated |
| 2020 | Maropost Hit $45m revenue in December 2020 | Not recorded |
| 2019 | Maropost revenue run rate in January 2019: $40m | Interview1:34[2] |
| 2017 | Maropost revenue in 2017: $26m | Interview1:28[3] |
| 2016 | Maropost revenue in 2016: $13.3m | Interview1:27[4] |
| 2014 | Maropost revenue in 2014: $3.3m | Interview1:24[5] |
| 2013 | Maropost revenue in 2013: $300k | Interview1:18[6] |
The company's revenue history shows consistent compounding growth from a standing start: $300,000 in 2013, $3.3 million in 2014, $13.3 million in 2016, $26 million in 2017, and $40 million in 2019. Paquette confirmed the 2019 figure in the interview, referencing a prior conversation with the host. Net dollar retention was described as on track to exceed 150 percent in 2022, which Paquette attributed to a cross-sell motion where customers enter through one cloud and expand into the others, with a representative example of a $1,000-per-month customer growing to $4,000 per month after adopting additional modules.
Maropost Valuation, Funding Rounds
Maropost reached a $1.7B valuation in 2022, set during its Secondary Market round.
Maropost has raised $87M in total funding across 2 rounds, most recently a $50M Secondary Market round in 2022.
Founders
Ross Paquette
CEO
Ross Paquette founded Maropost in 2011 and serves as its CEO and Chairman. He was 38 years old at the time of the April 2022 interview and had just welcomed his first child. Paquette takes no salary, bonus, or options compensation, relying entirely on his ownership stake and dividends tied to the company's profitability.
Paquette described building Maropost from $300,000 in revenue in 2013 without outside capital until the 2016 secondary, which he later unwound. He characterized his philosophy as growth and profitability simultaneously rather than growth at all costs, and cited a 52 percent EBITDA margin in 2021 as evidence of that approach. He stated his long-term goal is to retain roughly 80 percent of the business post-IPO and to eventually hand the CEO role to someone else while remaining involved at the product and vision level.
Net worth was not discussed in the interview. A rough GetLatka estimate based on Paquette's stated approximate 80 percent ownership target applied to the $1.7 billion secondary valuation would imply a stake worth approximately $1.36 billion on paper, but this is a modeled figure using an unconfirmed ownership percentage and a valuation that was still being set at the time of the interview. It should not be treated as a confirmed figure.
Michael Litt
Board Member
I'm very interested in the way web-technology and streaming media are colliding. Video has already changed the way we communicate. It will change the way we sell, engage, convert and purchase - we're leading these innovations with Vidyard. Experience - Developing New Products to meet emerging consumer demands - Analyzing technology convergence - Platform Marketing - Product Management: - Initialization - Development - Support Goals Continued Personal Innovation, Winning with noble purpose Specialties: Product Management, Technical Marketing, Leadership and Sales
Q&A
| Question | Answer |
|---|---|
| What's your age? | 41 |
Customers
Maropost was serving just under 5,000 customers at the time of the April 2022 interview, with Paquette expecting to cross 5,000 within a couple of months. Average revenue per user was approximately $1,800 per month, which the host used to derive a rough MRR figure of approximately $9 million, a figure Paquette described as give or take.
The company targets mid-market e-commerce and retail businesses. Neto, an Australian e-commerce platform acquired in late 2020, was a customer-facing asset with just over $10 million USD in ARR at the time of acquisition. Pricing details beyond the $1,800 monthly ARPU and the existence of a free tier were not discussed in the interview.
Maropost serves 5K customers.
Maropost Business Model
Maropost generates revenue through a subscription model selling its unified commerce, marketing, and service platform to mid-market e-commerce and retail businesses. The company reported a 52 percent EBITDA margin in 2021 on $63 million in revenue, confirming profitability. Paquette described the business as cash-flow positive and said dividends to himself as the sole shareholder have funded personal wealth accumulation and the company's acquisition activity.
Revenue per employee stood at just over $200,000 at the time of the interview, against a stated benchmark of approximately $129,000 for the average public SaaS company. Paquette said the company had already hired ahead of revenue and was targeting $300,000 to $350,000 in revenue per employee. With 305 employees and approximately $72 million in annualized revenue, the implied revenue-per-employee figure is consistent with the stated $200,000-plus level. Net dollar retention was described as on track to exceed 150 percent in 2022, driven by cross-selling across the platform's three clouds. Gross margin, burn rate, CAC, LTV, and churn figures were not stated in the interview.
Maropost has also pursued an acquisition-led growth strategy, completing two all-cash deals: Neto for approximately $60 million USD at roughly a 4x revenue multiple in late 2020, and Retail Express for approximately $55 million USD at a 4 to 6x revenue multiple in late 2021. Both were Australian businesses. The Neto figure of $60 million was introduced by the host and confirmed by Paquette with the clarification that the multiple was closer to 4x in USD terms. The Retail Express price of $55 million was stated by the host and not explicitly corrected by Paquette. Paquette described the acquisitions as funded by the company's operating cash flow and dividends rather than outside capital.
Point-in-time figures shared on the GetLatka podcast, each linked to the exact moment it was said on camera.
Customers (2022)
5,000(Est.)
“Ross Paquette: Just shy of 5,000 actually. We're about to, we should hit 5,000 in a couple months.”
Watch at 1:46Average revenue per user (2022)
$1,800(Est.)
“Ross Paquette: Probably about $1,800 per month.”
Watch at 1:53EBITDA margin (2021)
52%
“Nathan Latka: You mean you guys are doing 50% EBITDA margins right now, last year? Ross Paquette: Yeah, about 52. Yeah.”
Watch at 14:35Maropost Employees & Team Size
Maropost had 305 employees as of April 2022, of whom approximately 125 were engineers. The company carried only 15 quota-bearing sales representatives, a ratio Paquette noted was the inverse of what most companies his size would carry. He attributed the lean sales headcount to a product-led and virality-driven growth motion rather than a large outbound sales force.
At the time of the 2016 secondary round, the company had approximately 20 employees. Paquette said the company had been aggressively adding headcount ahead of revenue in 2022 and was targeting revenue per employee of $300,000 to $350,000 as it prepares for a public listing.
Maropost employs approximately 366 people as of 2025, down from 381 in 2024, including 32 sales reps that carry a quota.
| Year | Milestone | Source |
|---|---|---|
| 2025 | Reached 366 employees (December 2025) | |
| 2024 | Reached 381 employees (March 2024) | Latka Top 250 List |
| 2023 | Reached 368 employees (November 2023) | Not recorded |
| 2023 | Reached 368 employees (September 2023) | Not recorded |
| 2023 | Reached 368 employees (September 2023) | Not recorded |
| 2023 | Reached 368 employees (September 2023) | Not recorded |
| 2023 | Reached 201 employees (July 2023) | Not recorded |
| 2023 | Reached 357 employees (January 2023) | Not recorded |
| 2022 | Reached 305 employees (April 2022) | Interview21:01[1] |
| 2021 | Reached 312 employees (November 2021) | Not recorded |
| 2021 | Reached 312 employees (August 2021) | Not recorded |
| 2020 | Reached 168 employees (December 2020) | Not recorded |
| 2020 | Reached 168 employees (November 2020) | Not recorded |
| 2020 | Reached 153 employees (June 2020) | Not recorded |
| 2019 | Reached 172 employees (December 2019) | Not recorded |
| 2018 | Reached 140 employees (December 2018) | Not recorded |
| 2017 | Reached 158 employees (September 2017) | Not recorded |
Frequently Asked Questions about Maropost
What is Maropost's revenue?
As of 2025, Maropost generated an estimated $40.3M in annual revenue.
What is Maropost's valuation?
As of 2022, Maropost was valued at $1.7B.
When was Maropost founded?
Maropost was founded in 2011.
Who is the CEO of Maropost?
The CEO of Maropost is Ross Paquette.
How much funding does Maropost have?
Maropost raised $87M across 2 rounds.
How many employees does Maropost have?
As of 2025, Maropost had 366 employees.
Where is Maropost headquartered?
Maropost is headquartered in Toronto, Ontario, Canada.
Compare Maropost to the industry
Maropost operates across multiple industries. Browse revenue, funding, and growth data for Maropost in each sector below.
Full Interview Transcripts
Read the full interview and its transcript.
Read More About Maropost
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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