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How ServiceAide CEO Wai Wong grew to $11.6M revenue with a 90 person team in 2024.

Provider of an IT service management platform intended to help businesses to enrich every customer's experience. The company's platform offers to configure and automate the IT management processes and helps in empowering self-service resolutions, enabling clients to build a comprehensive knowledge base.

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ServiceAide Revenue

In 2024, ServiceAide's revenue reached $11.6M. The company previously reported $6.3M in 2023. Since its launch in 2016, ServiceAide has shown consistent revenue growth.

ServiceAide Revenue GrowthReported revenue / ARR over time$0$2.5M$5M$7.5M$10M$12.5M201620172018201920202021202220232024$0$4.6M$6.3M$11.6MSource: GetLatka.com
YearMilestoneQuote
2024ServiceAide Hit $11.6m revenue in October 2024
2023ServiceAide Hit $6.3m revenue in December 2023
2021ServiceAide Hit $4.6m revenue in April 2021
2016Launched with $0 revenue

ServiceAide Valuation, Funding Rounds

ServiceAide has not publicly disclosed its valuation. The company has raised $12M in total funding to date.

ServiceAide has raised $12M in total funding across 1 round, with its most recent round in 2016.

ServiceAide Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)$0$3M$6M$9M$12M$15M2016$12MSource: GetLatka.com
YearRoundAmountValuation% SoldQuote
2016Funding round$12M--

Founder / CEO

Wai Wong

CEO

Experienced Chief Executive Officer with a strong products background. A demonstrated history of working in the computer software industry as an entrepreneur and a corporate executive. Operated in multiple segments of Enterprise Application Software, Enterprise Architecture including AI, Systems Management, and Customer Relationship Management (CRM). Patents holder and Official Member of the Forbes Technology Council.

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Customers

We do not have customer count information for ServiceAide yet.

ServiceAide Employees & Team Size

ServiceAide employs approximately 90 people as of 2026, down from 93 in 2023, including 8 sales reps that carry a quota.

ServiceAide Team GrowthReported headcount over time020406080100201620172018201920202021202220232024009090Source: GetLatka.com
YearMilestone
2024Reached 90 employees (December 2024)
2024Reached 93 employees (October 2024)
2023Reached 93 employees (December 2023)
2022Reached 86 employees (December 2022)
2021Reached 82 employees (December 2021)
2021Reached 70 employees (April 2021)

Frequently Asked Questions about ServiceAide

What is ServiceAide's revenue?

ServiceAide generates an estimated $11.6M in annual revenue.

Who founded ServiceAide?

ServiceAide was founded by Wai Wong.

Who is the CEO of ServiceAide?

The CEO of ServiceAide is Wai Wong.

How much funding does ServiceAide have?

ServiceAide raised $12M across 1 round.

How many employees does ServiceAide have?

ServiceAide has 90 employees.

Where is ServiceAide headquarters?

ServiceAide is headquartered in San Jose, California, United States.

Compare ServiceAide to the industry

ServiceAide operates across multiple industries. Browse revenue, funding, and growth data for ServiceAide in each sector below.

Data and Sources

All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.

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