Top Simplify360 Alternatives, Competitors & Similar Software

Customer Service Automation Software

Provides innovative and comprehensive services and solutions that span contact center, technical staffing, back office support, application management and automation

Customer Service Automation Software

Inbenta is a company that specializes in artificial intelligence and natural language processing solutions. They provide chatbots and virtual assistants that help businesses improve their customer support and website search functionalities.

Customer Service Automation Software

At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience. Starting out of a small garage, Omilia is now serving 1 billion conversations, in 30 languages, across 17 countries. With one of the fastest growing NLU solutions in the market, Omilia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as in the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021. Our technology allows the enterprise to take advantage of Open-Question customer care with end-to-end Self-Service to greatly improve customer experience and significantly decrease operational costs. In 2016 Omilia expanded to USA and Canada, counting 33 full production deployments worldwide and case studies with proven KPIs and ROIs across various industries.

Customer Service Automation Software

Provides back office support primarily for the investment property management industry, including virtual assistants, emergency call centers and bookkeeping

Customer Service Automation Software

What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Anywhere365 has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is - the preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - recognized by Gartner and - the world’s first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a faster call handling, saving costly time and over-delivering to the customer’s expectation. Supervisors can measure agent performance, and benchmark them against peers. But just tracking agent performance won’t cut it. Anyone in your business can become the contact center. That’s why we report on customer dialogue KPIs from initial contact to final resolution across the entire enterprise. Run the Anywhere365 Dialogue Cloud on a private or public cloud or as-a-service. Anywhere365 is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. Request your demo!

Customer Service Automation Software

Narvar is a customer engagement platform that helps retailers provide a seamless post-purchase experience to their customers. The platform enables retailers to communicate with their customers throughout the shipping and delivery process, providing real-time tracking updates and delivery notifications. Narvar also offers a variety of post-purchase experiences, such as returns management and customer feedback, to help retailers build customer loyalty and improve customer satisfaction. The platform integrates with a variety of e-commerce platforms and carrier partners, enabling retailers to provide a consistent and personalized post-purchase experience across all channels. The company was founded in 2012 and is headquartered in San Francisco, California. Narvar serves over 800 retailers worldwide, including Sephora, Patagonia, and GameStop.

Customer Service Automation Software

At yoummday, we're transforming customer experience with a powerful combination of AI, skilled professionals, and innovative technology. Our comprehensive SaaS platform simplifies recruitment, management, and billing for remote teams, while seamlessly integrating advanced AI tools to enhance operational efficiency for both clients and remote workers. Built on the foundation of "you made my day," our ethos drives us to deliver exceptional experiences to our users, every time. Join over 70 global firms, including Fortune 500 and DAX-listed companies, who rely on yoummday's modular solutions to streamline their customer interactions. With our platform, you can effortlessly scale your CX workforce and access top-tier freelance talent. Plus, with rigorous verification and security checks, only the top 8% of applicants make it onto our platform, ensuring unparalleled quality. And with 13,000 new platform registrants every month, yoummday continues to grow and provide exceptional solutions for businesses worldwide. yoummday's sustainable and superior outsourcing solution is simply a better way to BPO. Imprint: https://www.yoummday.com/en/imprint Data Privacy Policy for LinkedIn: https://shorturl.at/N4bwK

Customer Service Automation Software

Developer of a cloud-based sales management platform designed to provide management tools for Chinese companies. The company's platform provides services related to field operation management, distribution chain management and customer relationship management, enabling small and medium-sized enterprises to manage their sales through a social interaction platform that combines features of dynamic CRM and enterprise WeChat.

Customer Service Automation Software

Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.

Customer Service Automation Software

TIDIO - AI POWERED CUSTOMER SERVICE PLATFORM Combine AI and human support for excellent customer service

Customer Service Automation Software

Provider of a virtual assistant software designed to redefine customer engagement from self-service to personalized guidance. The company's software are chatbots that respond timely to customer questions through popular messaging platforms to each customer's need, based on their current and historical account information, enabling banking industries to cover the entire product and service relationship with the customer.

Customer Service Automation Software

Transform your business with BoldDesk AI-powered automations! Efficiently manage your support email, automate repetitive tasks, customize it to your business needs, real-time analytics, and publish self-help articles for your product.

Customer Service Automation Software

iAdvize is a conversational platform that allows businesses to engage with their customers in real-time through various channels such as live chat, messaging apps, and social media. The platform provides tools and analytics to help businesses optimize their customer interactions and increase conversions.

Customer Service Automation Software

What if you could 𝗿𝗲𝗱𝘂𝗰𝗲 𝗮 𝘀𝗶𝗴𝗻𝗶𝗳𝗶𝗰𝗮𝗻𝘁 𝗽𝗲𝗿𝗰𝗲𝗻𝘁𝗮𝗴𝗲 𝗼𝗳 𝘆𝗼𝘂𝗿 𝘂𝗻𝗻𝗲𝗰𝗲𝘀𝘀𝗮𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗱𝗶𝗮𝗹𝗼𝗴𝘂𝗲𝘀 and 𝗴𝗮𝗶𝗻 𝟲𝟱% 𝗺𝗼𝗿𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗰𝗲𝗻𝘁𝗲𝗿? With AnywhereNow you can leverage your existing Microsoft investments to 𝘀𝗸𝘆𝗿𝗼𝗰𝗸𝗲𝘁 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲, 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗰𝗲𝗻𝘁𝗲𝗿 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 and 𝗿𝗲𝗱𝘂𝗰𝗲 𝗜𝗧 𝗰𝗼𝘀𝘁 through 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝘄𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻, 𝗔𝗜 𝗱𝗿𝗶𝘃𝗲𝗻 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀, and a 𝗳𝘂𝗹𝗹 𝗼𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. AnywhereNow has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is: - The preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - The world’s first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a 𝗳𝗮𝘀𝘁𝗲𝗿 𝗰𝗮𝗹𝗹 𝗵𝗮𝗻𝗱𝗹𝗶𝗻𝗴, 𝘀𝗮𝘃𝗶𝗻𝗴 𝗰𝗼𝘀𝘁𝗹𝘆 𝘁𝗶𝗺𝗲 and 𝗼𝘃𝗲𝗿-𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿’𝘀 𝗲𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻. AnywhereNow is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. 𝗥𝗲𝗾𝘂𝗲𝘀𝘁 𝘆𝗼𝘂𝗿 𝗱𝗲𝗺𝗼 𝘁𝗼𝗱𝗮𝘆: https://anywhere365.webflow.io/book-a-demo

Customer Service Automation Software

Trusted by over 13,500 customers and empowering more than 330,000 users, efficy is Europe’s leading provider of flexible, scalable, and powerful CRM solutions. Our Mission We are the CRM partner that connects people, technology and intelligence to elevate customers’ experience, cultivating seamless collaboration with agile solutions. Our Vision We bring together human intuition and smart technology, to create clarity, trust and insights, leading to stronger and more sustainable connections. Our Values We connect, deliver, innovate, cultivate trust and embrace diversity!

Customer Service Automation Software

Developer of a cloud-based communication technology platform designed to help businesses to deliver better customer service. The company's platform gives agents a single view of the customers across all conversations, no matter what communication channel and provides companies with real-time insight into their contact center, enabling big enterprise customers to re-imagine and reinvent how customer service can be delivered.

Customer Service Automation Software

Based in San Mateo, California, the company founded in 2017 is a software provider that offers a conversational AI platform to automate customer service interactions across various channels. With a focus on natural language processing and machine learning technologies, the company caters to several industries, including e-commerce, financial services, and telecommunications. Netomi's AI-powered platform enables businesses to improve customer satisfaction and reduce operational costs.

Customer Service Automation Software

Sparrow is a B2B SAAS platform that helps companies streamline their customer support operations. With features such as ticket management, knowledge base, and live chat, Sparrow aims to improve customer satisfaction and efficiency. Its user-friendly interface and integrations with popular CRM systems make it a valuable tool for businesses of all sizes.

Customer Service Automation Software

When small sales teams need to cut through the noise and win more sales, they choose Kommo. It's the only solution that can fully automate the sales process from lead capture to won sale and beyond — we even offer a recurring sales pipeline that's perfect for SaaS! But as powerful as Kommo is, it's also ultra-easy to use. The whole team can get up and running in less than 15 minutes. And we're all about support: if you need a little extra help, we're here for you — we offer totally free set up assistance, onboarding and ongoing support. Headquarted in San Francisco, we already serve over 20,000 small and medium worldwide. We've received awards and recognitions from Gartner, Finances Online, Software Advice and more.

Customer Service Automation Software

Plumb5 is a customer engagement platform that helps businesses connect with their customers through various channels such as email, SMS, social media, and more. It provides tools for data management, campaign automation, and analytics to optimize customer interactions.