Usersnap logo
Founded 2013


2018 Revenue






About Usersnap

Usersnap is an Austrian web application company based in Linz, Austria.

Monthly Revenue


Total Expenses


Net Income


Ebidta Margin


YOY Growth

Rule of 40



35 Industriezeile LinzOberösterreichAustria

Usersnap Revenue vs Funding



In 2018, Usersnap revenue run rate hit $2.4M in revenue.


Funding History

Usersnap has raised a total of $600.0K.

Why are so many SaaS founders taking money from instead of VC's?
Funding DateRoundTotalValuation


Usersnap has 1K customers.

Lifetime Months


Monthly ARPU


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Acquisition Cost


Average Annual Price


$0$2.4K12 month payback period024681012


Usersnap has an annual churn rate of 24.00%

Churn vs Expansion

Gross Annual Dollar Churn


Annual Dollar Expansion


Net Revenue Retention




Usersnap has 12 employees.


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Florian Dorfbauer

Florian is the Lab Lead for the Vienna Development Lab of Dynatrace. He works on designing and building a platform to extend Dynatrace, the leader in software intelligence. Before, Florian was the CEO and founder of Usersnap which helps digital businesses to get feedback, track issues, and create successful products. Companies like Google, Facebook, Dow Jones, and Microsoft trust Usersnap to get actionable insights. Florian is an enthusiastic entrepreneur and founded several companies. He has over a decade hands-on experience building SaaS businesses and delivers on rapid organizational expansion. He has been participating in the Salesforce Incubator to launch Usersnap globally. Florian received his Ph.D. in Physics from the University of Technology Vienna. He is the co-author of numerous papers on numerical simulation of micro-magnetic processes. In a previous life, he worked as a sound engineer, traveling the world with Austria’s vibrant music scene.


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Radical Candor

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Aaron Levie

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Dont be afraid

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Frequently Asked Questions about Usersnap

When was Usersnap founded?

Usersnap was founded in 2013.

Who is the CEO of Usersnap?

The CEO of Usersnap is Florian Dorfbauer

How many employees does Usersnap have?

Usersnap has 12 employees.

How much revenue does Usersnap generate?

Usersnap generates $2.4M in revenue.

How much funding does Usersnap have?

Usersnap has raised $600.0K.

Where is Usersnap headquarters?

Usersnap is headquartered at 35 Industriezeile LinzOberösterreichAustria

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