Founded 2010
Find 20 competitors in the Call & Contact Center Software. Compare other SaaS such as Moonshot AI, Aisera and Podium. These SupportYourApp competitors have raised $4.7B and together serve more than 10.7M customers and employ over 19.5K team members.
Call & Contact Center Software
Moonshot AI is an artificial intelligence company that specializes in creating AI chatbots and utilizes large language models for various applications.
Call & Contact Center Software
Aisera is a privately held company founded in Palo Alto, California, in the heart of Silicon Valley. With over 300 team members, it has a global presence across the USA, Canada, the UK, France, Greece, and India. Aisera empowers enterprises with agentic AI that enhances productivity and delivers exceptional customer and employee experiences. The company is committed to transforming everyday experiences through advanced self-service capabilities, automation of both routine and complex tasks, and rapid resolution for users in need of assistance. Aisera's investors include Goldman Sachs, Zoom Video Communications, True Ventures, Menlo Ventures, Norwest Venture Partners, Khosla Ventures, and First Round Capital.
Call & Contact Center Software
The company that owns podium.com is Podium Corporation, a software as a service (SaaS) company based in Lehi, Utah, United States. Podium provides a platform for local businesses to manage customer interactions through messaging, reviews, and customer feedback management. The company was founded in 2014 and has since grown to serve over 90,000 businesses across the United States and Canada. Podium has received numerous awards for its innovative technology and has been recognized as one of the fastest-growing companies in the United States.
Call & Contact Center Software
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey. Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work both nationally and locally across our 11 offices around the world. For more information, visit khoros.com.
Call & Contact Center Software
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
Call & Contact Center Software
Sierra is the conversational AI platform for businesses. We help companies elevate their customer experience with AI.
Call & Contact Center Software
EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications.
Call & Contact Center Software
Developer of SaaS based service management software intended to improve customer communication, manage workflows and keep track of assets. The company's service management software streamlines IT support and manages all facilities services with clear overviews, personal to do lists and planners, enabling businesses to manage and raise their service levels and reduce workload.
Call & Contact Center Software
Provider of configurable billing, customer management, payments, analytics, provisioning and automation software to communications service providers
Call & Contact Center Software
Call Center Studio's cloud-based contact center software revolutionizes customer interaction through seamless omnichannel communication management, facilitating a unified approach to customer service across multiple platforms—be it phone, email, chat, or social media. Designed for remote operations, this software empowers businesses with real-time reporting and performance tracking features, enabling instant visibility into contact center dynamics. By harnessing the power of Call Center Studio, businesses can significantly boost agent productivity and enhance the customer experience (CX). The platform's advanced tools and analytics help in identifying areas for improvement, optimizing workflows, and ensuring that every customer interaction is efficient and effective. With Call Center Studio, companies of all sizes can achieve superior service delivery, fostering stronger customer relationships and driving business growth. All these valuable aspects fuel us into becoming one of the best tech companies and creating a 100% scalable, cost-efficient, and user-friendly cloud-based software that helps other businesses create their own best experiences for both their customers and agents. And for that, Call Center Studio is favored by 700+ (and counting) global BPOs and businesses of all scales.
Call & Contact Center Software
AirHelp helps air passengers get compensation for delayed, cancelled…
Call & Contact Center Software
Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow meaningful relationships.
Call & Contact Center Software
UnifyCX offers a true blend of AI and human expertise. We deliver a complete solution that combines advanced AI with top-tier CX delivery for real-world results. We are a global company, investing in our agents and communities worldwide, ensuring our global presence drives positive change beyond business.
Call & Contact Center Software
Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. The Banking OS sits above systems of record and coordinates execution across customers, employees, and AI agents. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management. Founded in 2003 by Jouk Pleiter and headquartered in Amsterdam.
Call & Contact Center Software
Syncron accelerates leading manufacturers and distributors to capitalize on the world’s new service economy. We enable the optimization of service quality and delivery, yielding increased customer loyalty while helping our customers transition successfully to future service-driven business models. With more than $3 billion in annual value creation across OEMs and distributors in automotive, construction, mining, agriculture and industrial equipment, medical device, consumer durables, high tech, aerospace and other industries, Syncron connects and synchronizes every aspect of aftermarket service. With our industry-leading investments in AI and ML, Syncron offers the first innovative, customer-endorsed, and complete end-to-end intelligent Service Lifecycle Management (SLM) solution portfolio. Syncron’s offer encompasses leadership solutions including: service parts planning, parts and contract price optimization, warranty and supplier recovery management, field/depot service management and service technician enablement. Delivered on the Syncron Connected Service Experience (CSX) platform, our solutions offer our customers competitive differentiation through exceptional aftermarket service experiences, while simultaneously driving significant revenue and profit improvements into a manufacturer or distributor’s business. The world’s top brands trust Syncron, making it the largest privately-owned global leader in intelligent SLM SaaS solutions.
Call & Contact Center Software
Persona is a software company that provides a no-code, drag-and-drop platform for building personalized customer experiences. The platform allows businesses to create targeted messaging, personalized content, and customized interactions across multiple channels, including email, SMS, and web. Persona's software integrates with a variety of other tools, such as customer relationship management (CRM) and e-commerce platforms, to provide a comprehensive customer engagement solution. The company is headquartered in San Francisco, California, and serves clients across various industries, including e-commerce, financial services, and healthcare.
Call & Contact Center Software
Blip.ai is an automated communications platform that provides conversational solutions for businesses and customers across various messaging channels1. It was founded in 2012 as Take.net and rebranded as Blip.ai in 2021.
Call & Contact Center Software
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
Call & Contact Center Software
Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Gupshup’s carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. With Gupshup, businesses have made conversations an integral part of their customer engagement success.
Call & Contact Center Software
Act! CRM is the trusted customer relationship software for small and mid-sized businesses looking to build lasting relationships, manage leads and grow their business
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