The closest alternatives to Freshworks are Bird (Formerly MessageBird), Bird (Formerly MessageBird) and Bird (Formerly MessageBird). Freshworks generates $713M in revenue with 1.5K employees. Every one of the 20 alternatives below is compared with Freshworks on revenue, funding, customers, team size and founding year.
Freshworks is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  FreshworksThis company |  Bird (Formerly MessageBird) | Bird (Formerly MessageBird) | Bird (Formerly MessageBird) |  RTB House |  The Brandtech Group |  Talkdesk |  Seismic |  Intercom |  Act |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $713M | $900M | $900M | $900M | $474.2M | $1B | $420.1M | $400M | $400M | $371.7M |
| Valuation | $1.5B | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $1.5B | $1.1B | $1.1B | $1.1B | Not disclosed | $320M | $508.5M | $426.5M | $241.9M | $82M |
| Customers | 150K | 15K | 15K | 15K | Not disclosed | Not disclosed | 50K | 2K | 30K | 85K |
| Team size | 1.5K | 165 | 165 | 165 | 1.2K | 114 | 1.4K | 1.3K | 1.5K | 219 |
| Founded | 2010 | 2011 | 2011 | 2011 | 2012 | 2015 | 2011 | 2010 | 2011 | 2001 |
| HQ | San Mateo, United States | Netherlands | Netherlands | Netherlands | Poland | United States | United States | United States | United States | United States |
Netherlands · Org Chart Software
Bird is a cloud communications platform that enables businesses to communicate with their customers through various channels such as SMS, voice, chat, and email. The company was founded in 2011 and is headquartered in…
Bird (Formerly MessageBird) revenue & fundingFreshworks vs Bird (Formerly MessageBird)
Netherlands · Org Chart Software
Bird is a cloud communications platform that enables businesses to communicate with their customers through various channels such as SMS, voice, chat, and email. The company was founded in 2011 and is headquartered in…
Bird (Formerly MessageBird) revenue & fundingFreshworks vs Bird (Formerly MessageBird)
Netherlands · Org Chart Software
Bird is a cloud communications platform that enables businesses to communicate with their customers through various channels such as SMS, voice, chat, and email. The company was founded in 2011 and is headquartered in…
Bird (Formerly MessageBird) revenue & fundingFreshworks vs Bird (Formerly MessageBird)
Poland · Org Chart Software
RTB House is a global marketing technology company that provides retargeting and programmatic advertising solutions for online businesses. The company was founded in 2012 and is headquartered in Warsaw, Poland, with…
United States · Org Chart Software
The Brandtech Group is a marketing technology group that helps brands do their marketing better, faster and cheaper using the latest technology.
The Brandtech Group revenue & fundingFreshworks vs The Brandtech Group
United States · Org Chart Software
Talkdesk is a cloud-based contact center software company that provides a platform for businesses to communicate with their customers through various channels such as voice, email, chat, and social media. Their software…
United States · Org Chart Software
Seismic.com is owned by Seismic Software, Inc., a sales and marketing enablement platform that helps businesses improve their sales productivity and effectiveness. The company was founded in 2010 and is headquartered in…
United States · Org Chart Software
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
United States · Org Chart Software
Act! CRM is the trusted customer relationship software for small and mid-sized businesses looking to build lasting relationships, manage leads and grow their business
United States · Org Chart Software
Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and…
United States · Org Chart Software
Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and…
United States · Org Chart Software
Thryv Holdings, Inc. (NASDAQ:THRY), provider of Thryv software, supports more than 50,000 local businesses across the U.S., Canada and Australia. Thryv's do-it-all small business software helps small businesses reach…
United States · Org Chart Software
Thryv Holdings, Inc. (NASDAQ:THRY), provider of Thryv software, supports more than 50,000 local businesses across the U.S., Canada and Australia. Thryv's do-it-all small business software helps small businesses reach…
United States · Org Chart Software
Premier advertising service offering advanced PPC and CPL campaigns for acquiring new customers on demand.
United States · Org Chart Software
Attentive is a personalized mobile messaging platform for innovative brands & organizations that can quickly become a top 3 revenue channel. Using real-time behavioral data, Attentive automatically sends engaging text…
United States · Org Chart Software
ActiveCampaign, the Chicago-based marketing automation and customer experience platform, reported annual recurring revenue of $165 million in 2021, the last publicly confirmed revenue figure the company has disclosed…
ActiveCampaign revenue & fundingFreshworks vs ActiveCampaign
United States · Org Chart Software
ActiveCampaign, the Chicago-based marketing automation and customer experience platform, reported annual recurring revenue of $165 million in 2021, the last publicly confirmed revenue figure the company has disclosed…
ActiveCampaign revenue & fundingFreshworks vs ActiveCampaign
United States · Org Chart Software
ActiveCampaign, the Chicago-based marketing automation and customer experience platform, reported annual recurring revenue of $165 million in 2021, the last publicly confirmed revenue figure the company has disclosed…
ActiveCampaign revenue & fundingFreshworks vs ActiveCampaign
United States · Org Chart Software
We are building the world's most popular whiteboarding platform for cross-functional teams collaboration. We love the product we are building and so do our customers. Over 2 million users across thousands of world's…
United States · Org Chart Software
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every…
Girish Mathrubootham referenced Intercom and Drift when discussing the decision to launch Freshchat, noting that those companies had raised hundreds of millions of dollars and carried billion-dollar valuations, according to Mathrubootham's characterization in the interview. These figures are Mathrubootham's description of competitors and are not company-confirmed data from Intercom or Drift.
Mathrubootham said Freshworks did not enter the chat and messaging space by analyzing competitor positioning but by following its own vision of owning the full customer engagement lifecycle across every channel, including chat, social, email, and phone. He also cited Atlassian as a comparable company in terms of being a multi-billion-dollar product company born outside the United States, specifically from Australia, and expressed a desire for Freshworks to achieve a similar milestone for India. Any figures attributed to Atlassian in this context reflect Mathrubootham's framing and are not Atlassian-confirmed data.
Freshworks ranks #2 of 60 Org Chart Software companies by annual revenue, putting it in the top 3% of the market.
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Sep 2021 | Funding round | $1B | $9.1B |
| Jan 2020 | Secondary Market | $85M | Not disclosed |
| Nov 2019 | Series H | $150M | $3.4B |
| Jul 2018 | Series G | $100M | $1.4B |
| Jun 2018 | Funding round | Not disclosed | $1.5B |
| Nov 2016 | Series F | $55M | $645M |
| Apr 2015 | Series E | $50M | $450M |
| Jun 2014 | Series D | $31M | Not disclosed |
| Nov 2013 | Series C | $7M | Not disclosed |
| Apr 2012 | Series B | $5M | Not disclosed |
The closest alternatives to Freshworks are Bird (Formerly MessageBird), Bird (Formerly MessageBird) and Bird (Formerly MessageBird), all active in Org Chart Software. This page compares each of them with Freshworks on revenue, funding, customers and team size.
Bird (Formerly MessageBird) is the closest alternative to Freshworks, generating $900M in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.
Freshworks generates $713M in revenue.
Freshworks has raised $1.5B in funding.
Freshworks has 150K customers.
No. Bird (Formerly MessageBird) generates $900M in revenue versus $713M at Freshworks.
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