Groove Networks (Software)
2024 Revenue
$5.4M(Est.)
Customers
10K
Funding
$0
Avg ACV
$535
Team
24
Founded
2011
Groove Networks (Software) Revenue (2024)
Provider of a help desk software for businesses. The company provides a ticketing system for teams and also tracks customer support metrics to help set goals for team and keep improving customer service.
Last updated
Groove Networks (Software) Revenue
In 2024, Groove Networks (Software)'s revenue reached $5.4M. The company previously reported $4M in 2023. Since its launch in 2011, Groove Networks (Software) has shown consistent revenue growth.
| Year | Milestone | Source |
|---|---|---|
| 2024 | Groove Networks (Software) Hit $5.4m revenue in October 2024 | Estimated |
| 2023 | Groove Networks (Software) Hit $4m revenue in October 2023 | |
| 2021 | Groove Networks (Software) Hit $1m revenue in April 2021 | |
| 2011 | Launched with $0 revenue |
Groove Networks (Software) Valuation, Funding Rounds
Explore the complete funding history and valuation milestones for this company. Below you will find information about each funding round and key financial metrics that shaped the company's growth trajectory.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|
Founder / CEO
Alex Turnbull
CEO
Before starting Groove, Alex Turnbull co-founded BantamLive, which was acquired by Constant Contact in 2011. He went on to build Groove, a help desk platform for small businesses, bootstrapping the company from Newport, Rhode Island despite having no coding background. Turnbull documented the startup's ups and downs publicly on his widely read Founder's Journey blog, which became one of the better-known founder blogs in SaaS.
Customers
Groove Networks (Software) serves 10K customers.
Groove Networks (Software) Employees & Team Size
Groove Networks (Software) employs approximately 24 people as of 2026, up from 21 in 2023, including 1 sales reps that carry a quota. It serves 10K customers that rely on its solutions.
| Year | Milestone | Source |
|---|---|---|
| 2024 | Reached 24 employees (December 2024) | |
| 2024 | Reached 21 employees (October 2024) | |
| 2023 | Reached 21 employees (October 2023) | |
| 2022 | Reached 19 employees (October 2022) | |
| 2021 | Reached 19 employees (December 2021) | |
| 2021 | Reached 12 employees (April 2021) |
Frequently Asked Questions about Groove Networks (Software)
What is Groove Networks (Software)'s revenue?
Groove Networks (Software) generates an estimated $5.4M in annual revenue.
Who founded Groove Networks (Software)?
Groove Networks (Software) was founded by Alex Turnbull.
Who is the CEO of Groove Networks (Software)?
The CEO of Groove Networks (Software) is Alex Turnbull.
How many employees does Groove Networks (Software) have?
Groove Networks (Software) has 24 employees.
Where is Groove Networks (Software) headquarters?
Groove Networks (Software) is headquartered in Newport, Rhode Island, United States.
Compare Groove Networks (Software) to the industry
Groove Networks (Software) operates across multiple industries. Browse revenue, funding, and growth data for Groove Networks (Software) in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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