Loop Returnsrevenue & funding
Proactive Customer Retention SoftwareColumbus, OhioFounded 2016CEO Jonathan Poma
Loop Returns is a Proactive Customer Retention Software company based in Columbus, founded in 2016.
Loop Returns revenue
Loop Returns' annual revenue was $22M in December 2022, the most recent reported figure.
All 4 revenue readings, with sources
| As of | Revenue | Source |
|---|---|---|
| Apr 2021 | $4.7M | – |
| Dec 2022 | $22M | Forbes |
| Dec 2023 | $31MEST. | GetLatka estimate |
| Oct 2024 | $53.3MEST. | GetLatka estimate |
– source not recorded
Loop Returns funding rounds & investors
Loop Returns has raised $10.5M across two rounds since 2017. The latest was a $10M funding round in November 2019.
| Date | Round | Raised |
|---|---|---|
| Nov 2019 | Funding round | $10M |
| Jul 2017 | Funding round | $450K |
| Total raised | $10.5M |
Loop Returns competitors
Loop Returns competes most directly with AfterShip and Narvar. It is the smallest of the three by revenue.
| Company | Revenue | Funding | Employees | Founded |
|---|---|---|---|---|
 AfterShip | $85M | $69M | 335 | 2012 |
 Narvar | $57M | $64M | 378 | 2012 |
| Loop Returns | $22M | $10.5M | 263 | 2016 |
#10 of 177 Proactive Customer Retention Software companies by revenue · category median $1.7M · See the ranking
Loop Returns CEO, founders & employees
Jonathan Poma founded Loop Returns in 2016 and runs it as CEO. Loop Returns had 263 employees (December 2024, LinkedIn).
- Jonathan PomaFounder & CEO
All 5 headcount readings, with sources
| As of | Employees | Source |
|---|---|---|
| Dec 2024 | 263 | |
| Oct 2024 | 269 | |
| Dec 2023 | 269 | |
| 2022 | 194 | |
| Apr 2021 | 105 | – |
Loop Returns FAQ
What is Loop Returns' revenue?
Loop Returns' annual revenue was $22M in December 2022, according to Forbes. No later figure has been reported.
How much funding has Loop Returns raised?
Loop Returns has raised $10.5M across two funding rounds. The latest was a $10M funding round in November 2019.
How many employees does Loop Returns have?
Loop Returns had 263 employees in December 2024, according to LinkedIn.
Who is the CEO of Loop Returns?
Jonathan Poma is the CEO of Loop Returns and founded the company in 2016.
Who founded Loop Returns?
Jonathan Poma founded Loop Returns in 2016.
Browse Proactive Customer Retention Software
How this page is sourced
5 from public sources · 2 estimates. Founder figures link to the second they were said; public figures name their source; estimates are marked EST. and say whose they are. Not financial advice.
Updated Oct 13, 2026Data disclaimerReport a correctionClaim this profileRun Loop Returns? Join the podcast