How did Latka collect this data?
Latka collected this data by interviewing Supportninja CEO Cody Mclain on 09/01/2022
Watch the podcastSupportninja Revenue
In 2022, Supportninja revenue run rate hit $14.8M in revenue.
2020
Supportninja hit $14.8M in revenue in 2020
2019
Supportninja hit $8.9M in revenue in 2019
2016
Supportninja hit $1.1M in revenue in 2016
2015
Supportninja launched in 2015 with $0 revenue
Supportninja Funding History
Why are so many SaaS founders taking money from Founderpath.com instead of VC`s?
2015 Seed Round
Supportninja raised a Seed Round of $500K
FUNDING DATE | ROUND | AMOUNT | VALUATION |
---|---|---|---|
04/20/2015 | Seed Round | $500K |
Team
Supportninja has 360 total employees and 10 sales reps that carry a quota. They have 10 customers an engineering team of 2 and a marketing team of 2
DISTRIBUTION | QTY |
---|---|
Total team size | 360 |
Engineer | 2(1%) |
Sales | 10(3%) |
Marketing | 2(1%) |
CEO/Founder
Serial Entrepreneur since the age of 14, grew his first business in relative poverty, had a few successes and failures. Currently is founder of SupportNinja, recently ranked #86 on the Inc. 5,000 list, employs over 500 employees. Cody also recently authored the book, From Foster Care to Millionaire and hopes to inspire our youth to raise their ambitions and self-esteem.
What`s your age?
26
Favorite online tool?
Droplr.com
Favorite book?
The Entrepreneurial Roller Coaster
Favorite CEO?
Ben Kasanocha (my startup life book)
Advice for 20 year old self
Celebrate the small victories, not allabout the money. 1999 $3.5m in sales,
Customers
Supportninja has 10 customers.
Lifetime Months
-
x
Monthly ARPU
$8.8K
=
Lifetime Dollar
-
Acquisition Cost
-
Average Annual Price
$105.6K
Churn
Supportninja has an annual churn rate of 0.00%.
Gross Annual Dollar Churn
-0.00%
Annual Dollar Expansion
0.00%
Net Revenue Retention
100.00%
About Supportninja
Monthly Revenue
$1.2M
-
Total Expenses
$0.0
=
Net Income
$0.0
EBIDTA Margin
0.0%
+
YOY Growth
65.38%
=
Rule of 40
65
Supportninja Board of Directors
Name | Position |
---|
Supportninja Executives
Name | Position |
---|---|
Cody Mclain | CEO |
Supportninja Employees
Name | Position |
---|---|
Cody Mclain | CEO |
Frequently Asked Questions about Supportninja
When was Supportninja founded?
Supportninja was founded in 2015.
How much revenue does Supportninja generate?
Supportninja generates $14.8M in revenue.
Who is the CEO of Supportninja?
The CEO of Supportninja is Cody Mclain.
How much funding does Supportninja have?
Supportninja was raised $500K.
How many employees does Supportninja have?
Supportninja has raised 360 employees.
Where is Supportninja headquarters?
Supportninja headquater is at United States