Supportninja
Valuation
$44.3M
2020 Revenue
$14.8M
Customers
10
Funding
$500K
Avg ACV
$1.5M
Team
1.3K
Founded
2015
How Supportninja CEO Craig Crisler grew Supportninja to $14.8M revenue and 10 customers in 2020.
SupportNinja.com is a leading provider of outsourced customer support and back-office solutions. With their team of highly skilled and dedicated professionals, they offer exceptional customer service, technical support, and virtual assistant services to businesses across various industries. SupportNinja.com leverages state-of-the-art technology and industry best practices to ensure seamless communication, efficient operations, and superior customer experiences. Their scalable solutions and flexible engagement models enable businesses to streamline operations, enhance customer satisfaction, and focus on core growth initiatives. SupportNinja.com is the trusted partner for companies looking to outsource their support functions and elevate their customer service to new heights.
Last updated
Supportninja Revenue
In 2020, Supportninja's revenue reached $14.8M. The company previously reported $8.9M in 2019. Since its launch in 2015, Supportninja has shown consistent revenue growth.
| Year | Milestone |
|---|---|
| 2020 | Supportninja Hit $14.8m revenue in December 2020 |
| 2019 | Supportninja Hit $8.9m revenue in December 2019 |
| 2016 | Supportninja Hit $1.1m revenue in May 2016 |
| 2015 | Launched with $0 revenue |
Supportninja Valuation, Funding Rounds
Supportninja's most recent disclosed valuation is $44.3M.
Supportninja has raised $500K in total funding across 1 round, most recently a $500K Seed Round round in 2015.
| Year | Round | Amount | Valuation | % Sold |
|---|---|---|---|---|
| 2015 | Seed Round | $500K | - | - |
Supportninja Employees & Team Size
Supportninja employs approximately 1.3K people as of 2026, up from 1K in 2022.
Supportninja has 1.3K total employees in different roles and functions and 25 sales reps that carry a quota. They have 10 customers that rely on the company's solutions.
| Year | Milestone |
|---|---|
| 2023 | Reached 1.3K employees (July 2023) |
| 2023 | Reached 1.3K employees (July 2023) |
| 2023 | Reached 1.1K employees (January 2023) |
| 2022 | Reached 1K employees (January 2022) |
| 2021 | Reached 734 employees (January 2021) |
| 2020 | Reached 360 employees (December 2020) |
| 2020 | Reached 344 employees (June 2020) |
| 2019 | Reached 310 employees (December 2019) |
| 2018 | Reached 284 employees (December 2018) |
| 2016 | Reached 105 employees (May 2016) |
Founder / CEO
Q&A
| Question | Answer |
|---|---|
| What's your age? | 29 |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
See how Supportninja acquires and retains customers with data on acquisition costs and revenue performance. Log in to access the complete customer economics dashboard.
LockedFrequently Asked Questions about Supportninja
What is Supportninja's revenue?
Supportninja generates $14.8M in revenue.
Who founded Supportninja?
Supportninja was founded by Craig Crisler.
Who is the CEO of Supportninja?
The CEO of Supportninja is Craig Crisler.
How much funding does Supportninja have?
Supportninja raised $500K.
How many employees does Supportninja have?
Supportninja has 1.3K employees.
Where is Supportninja headquarters?
Supportninja is headquartered in Dallas, Texas, United States.
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Compare Supportninja to the industry
Supportninja operates across multiple industries. Browse revenue, funding, and growth data for Supportninja in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .