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Supportninja revenue is $14.8 million

Supportninja team size is 360 employees


How did Latka collect this data?

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Latka collected this data by interviewing Supportninja CEO Cody Mclain on 09/01/2022

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Supportninja

503-Neches Street Austin, Texas, United States

linkedinwebsite

How Supportninja hit $14.8M Revenue with 10 customers in 2022.

Outsourced Support for Startups

Founded

2015

Founded

Revenue

$14.8M

2022 Revenue

YOY
-----

YOY

Funding

$500K

Funding


Supportninja Revenue

In 2022, Supportninja revenue run rate hit $14.8M in revenue.

  • 2020

    Supportninja hit $14.8M in revenue in 2020

  • 2019

    Supportninja hit $8.9M in revenue in 2019

  • 2016

    Supportninja hit $1.1M in revenue in 2016

  • 2015

    Supportninja launched in 2015 with $0 revenue

745.00% ▲65.00% ▲$1.1M$8.9M$14.8M

Supportninja Funding History

Why are so many SaaS founders taking money from Founderpath.com instead of VC`s?

  • 2015 Seed Round

    Supportninja raised a Seed Round of $500K

FUNDING DATEROUNDAMOUNTVALUATION
04/20/2015 Seed Round $500K

Team

Supportninja has 360 total employees and 10 sales reps that carry a quota. They have 10 customers an engineering team of 2 and a marketing team of 2

2016201820192020170▲9▲11▲
DISTRIBUTIONQTY
Total team size
360
Engineer
2(1%)
Sales
10(3%)
Marketing
2(1%)

CEO/Founder

Cody Mclain

Serial Entrepreneur since the age of 14, grew his first business in relative poverty, had a few successes and failures. Currently is founder of SupportNinja, recently ranked #86 on the Inc. 5,000 list, employs over 500 employees. Cody also recently authored the book, From Foster Care to Millionaire and hopes to inspire our youth to raise their ambitions and self-esteem.

Q&A

What`s your age?

26

Favorite online tool?

Droplr.com

Favorite book?

The Entrepreneurial Roller Coaster

Favorite CEO?

Ben Kasanocha (my startup life book)

Advice for 20 year old self

Celebrate the small victories, not allabout the money. 1999 $3.5m in sales,


Customers

Supportninja has 10 customers.

Lifetime Months

-

x

Monthly ARPU

$8.8K

=

Lifetime Dollar

-

Acquisition Cost

-

Average Annual Price

$105.6K

$0$105.6K024681012
$0$105.6K024681012

Churn

Supportninja has an annual churn rate of 0.00%.

-100-500%50100

Gross Annual Dollar Churn

-0.00%

Annual Dollar Expansion

0.00%

Net Revenue Retention

100.00%


About Supportninja

Monthly Revenue

$1.2M

-

Total Expenses

$0.0

=

Net Income

$0.0

EBIDTA Margin

0.0%

+

YOY Growth

65.38%

=

Rule of 40

65


Supportninja Board of Directors

NamePosition

Supportninja Executives

NamePosition
Cody Mclain CEO

Supportninja Employees

NamePosition
Cody Mclain CEO

Frequently Asked Questions about Supportninja

When was Supportninja founded?

Supportninja was founded in 2015.

How much revenue does Supportninja generate?

Supportninja generates $14.8M in revenue.

Who is the CEO of Supportninja?

The CEO of Supportninja is Cody Mclain.

How much funding does Supportninja have?

Supportninja was raised $500K.

How many employees does Supportninja have?

Supportninja has raised 360 employees.

Where is Supportninja headquarters?

Supportninja headquater is at United States