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Supportninja

Dallas, Texas, United States

2020 Revenue

$14.8M

Customers

10

Funding

$500K

Avg ACV

$1.5M

Team · 2023

1.3K

Founded

2015

Supportninja Revenue & Funding (2020)

Supportninja generated $14.8M in revenue in 2020.

SupportNinja.com is a leading provider of outsourced customer support and back-office solutions. With their team of highly skilled and dedicated professionals, they offer exceptional customer service, technical support, and virtual assistant services to businesses across various industries. SupportNinja.com leverages state-of-the-art technology and industry best practices to ensure seamless communication, efficient operations, and superior customer experiences. Their scalable solutions and flexible engagement models enable businesses to streamline operations, enhance customer satisfaction, and focus on core growth initiatives. SupportNinja.com is the trusted partner for companies looking to outsource their support functions and elevate their customer service to new heights.

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Supportninja Revenue

In 2020, Supportninja's revenue reached $14.8M. The company previously reported $8.9M in 2019. Since its launch in 2015, Supportninja has shown consistent revenue growth.

Supportninja Revenue GrowthReported revenue / ARR over time$0$4M$8M$12M$16M201520162017201820192020$0$1.1M$8.9M$14.8MSource: GetLatka.com
YearMilestoneSource
2020Supportninja Hit $14.8m revenue in December 2020Not recorded
2019Supportninja Hit $8.9m revenue in December 2019Not recorded
2016Supportninja Hit $1.1m revenue in May 2016Not recorded
2015Launched with $0 revenue

Supportninja Valuation, Funding Rounds

Supportninja has not publicly disclosed its valuation. The company has raised $500K in total funding to date.

Supportninja has raised $500K in total funding across 1 round, most recently a $500K Seed round in 2015.

Supportninja Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)$0$125K$250K$375K$500K$625K2015$500KSource: GetLatka.com
YearRoundAmountValuation% SoldSource
2015Seed$500K--Not recorded

Q&A

QuestionAnswer
What's your age?29

Customers

Supportninja serves 10 customers.

Supportninja Employees & Team Size

Supportninja employs approximately 1.3K people as of 2026, up from 1K in 2022, including 25 sales reps that carry a quota. It serves 10 customers that rely on its solutions.

Supportninja Team GrowthReported headcount over time03006009001,2001,500201520162017201820192020202120222023001,2691,269Source: GetLatka.com
YearMilestoneSource
2023Reached 1.3K employees (July 2023)Not recorded
2023Reached 1.3K employees (July 2023)Not recorded
2023Reached 1.1K employees (January 2023)Not recorded
2022Reached 1K employees (January 2022)Not recorded
2021Reached 734 employees (January 2021)Not recorded
2020Reached 360 employees (December 2020)Not recorded
2020Reached 344 employees (June 2020)Not recorded
2019Reached 310 employees (December 2019)Not recorded
2018Reached 284 employees (December 2018)Not recorded
2016Reached 105 employees (May 2016)Not recorded

Frequently Asked Questions about Supportninja

Who owns Supportninja?

Supportninja is owned by BV Investment Partners, which acquired it.

What is Supportninja's revenue?

As of 2020, Supportninja generated $14.8M in revenue.

Who founded Supportninja?

Supportninja was founded by Craig Crisler.

When was Supportninja founded?

Supportninja was founded in 2015.

How much funding does Supportninja have?

Supportninja raised $500K across 1 round.

How many employees does Supportninja have?

As of 2023, Supportninja had 1.3K employees.

Where is Supportninja headquartered?

Supportninja is headquartered in Dallas, Texas, United States.

Compare Supportninja to the industry

Supportninja operates across multiple industries. Browse revenue, funding, and growth data for Supportninja in each sector below.

Data and Sources

All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.

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