Supportninja logo
Founded 2015

Supportninja

2020 Revenue

$14.8M

YOY

65.38%

Funding

$500.0K

How Supportninja hit $14.8M in Revenue with 10 Customers in 2020.

About Supportninja

Outsourced Support for Startups

Monthly Revenue

$1.2M

+ $485.9K (65.38%)
Total Expenses

$1.2M

=
Net Income

$0.0

Ebidta Margin

0.00%

+
YOY Growth

65.38%

=
Rule of 40

65


Headquarters

503 Neches Street AustinTexasUnited States
$Funding$Revenue

Supportninja Revenue

In 2020, Supportninja revenue run rate hit $14.8M in revenue.

745.00%▲65.00%▲$1.1M$8.9M$14.8M

Supportninja Valuation and Funding History

Supportninja has raised a total of $500.0K.

Why are so many SaaS founders taking money from Founderpath.com instead of VC's?
Funding DateRoundAmountTotalValuation
04/20/2015$500.0K

Customers

Supportninja has 10 customers.

Lifetime Months

×
Monthly ARPU

$8.8K

=
Lifetime Dollars


Acquisition Cost

Average Annual Price

$105.6K

$0$105.6K024681012

Churn

Supportninja has an annual churn rate of 0.00%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-0.00%

Annual Dollar Expansion

0.00%

Net Revenue Retention

100.00%

Team

Employees

Supportninja has 360 employees. They have 10 sales reps that carry a quota, an engineering team of 2 and a marketing team of 2.

2016201820192020170.00%▲9.00%▲11.00%▲
DistributionQty

Total Team Size

360

Engineers

2 (1%)

Sales

10 (3%)

Marketing

2 (1%)

CEO/Founder

Cody Mclain

Serial Entrepreneur since the age of 14, grew his first business in relative poverty, had a few successes and failures. Currently is founder of SupportNinja, recently ranked #86 on the Inc. 5,000 list, employs over 500 employees. Cody also recently authored the book, From Foster Care to Millionaire and hopes to inspire our youth to raise their ambitions and self-esteem.


CEO Q&A

What's your age?

26

Favorite online tool?

Droplr.com

Favorite book?

The Entrepreneurial Roller Coaster

Favorite CEO?

Ben Kasanocha (my startup life book)

Advice for 20 year old self

Celebrate the small victories, not allabout the money. 1999 $3.5m in sales,


Is this your company? Add our badge to your website:

Frequently Asked Questions about Supportninja

When was Supportninja founded?

Supportninja was founded in 2015.


Who is the CEO of Supportninja?

The CEO of Supportninja is Cody Mclain


How many employees does Supportninja have?

Supportninja has 360 employees.

How much revenue does Supportninja generate?

Supportninja generates $14.8M in revenue.


How much funding does Supportninja have?

Supportninja has raised $500.0K.


Where is Supportninja headquarters?

Supportninja is headquartered at 503 Neches Street AustinTexasUnited States

People Also Viewed

CIPD Jersey Branch logo

CIPD Jersey Branch

We aim to promote championing better work and working lives by providing opportunities locally to members and non-members to assist businesses shape the future of people management. Jersey is an active branch with a varied programme of events and activities to encourage engagement and raise the profile of CIPD and best practices in Human Resources and Learning & Development. Our volunteer committee members bring a wealth of talent and diversity to the branch. Our professional experiences represent all industry sectors with a varying range of skill sets. On behalf of the Jersey Committee, we look forward to greeting you at our events and thank you for your interest.

Ultimate-Software logo

Ultimate-Software

Ultimate Software is an American technology company that develops and sells UltiPro, a cloud-based human capital management software system for businesses.

PeopleStrong logo

PeopleStrong

Comprehensive HR Tech for enterprises comprising of Talent Acquisition, Talent Management, and Human Capital Management.

Ascender Group logo

Ascender Group

Ascender Group is a provider of payroll service intended to deliver human capital management services. The company offers consolidated reporting in the currency and language. It provides tailored services that are fully managed enabling clients to tackle very large, complex issues that require processor-engineering, process standardization, automation and extended payroll-services. Ascender was founded in 2007 and is headquartered in Sydney, Australia. The company seeks to expand its business portfolio through mergers and acquisitions.

Gusto logo

Gusto

Gusto develops web-based payroll solution for small- and medium-sized businesses. It operates an online platform that provides payroll, benefits, human resources, and integration services for employers and employees in the United States. Gusto offers health benefits and workers’ compensation benefits that include medical insurance, commuter benefits, and 401(k) contributions as well as workers’ compensation insurance plans, time tracking, and integration services, and access to employees for processing payroll from web-enabled devices such as smartphones and tablets. It also provides access to employees and contractors to browse their previous pay stubs, review their payroll forms, verify their personal details, and statistics about their pay, tax payments and federal forms filing services, and security and support services. Gusto serves startups, coffee shops, doctors, creative agencies, lawyers, and boutiques. Edward Kim, Joshua Reeves, and Tomer London founded ZenPayRoll in 2011 that became Gusto, with its headquarters in San Francisco in California with an additional office in Denver in Colorado.|.

Hotschedules logo

Hotschedules

Our software is designed to automate operational challenges like recruiting, training, scheduling, business intelligence, shift communication, labor and inventory management. Our world-class products include HotSchedules, HotSchedules Recruit, HotSched...

View Instantly:

Create a free account to view data on 30,318 SaaS Companies

30,318 companies | Updated Thu Jul 29 2021

GetLatka is the only place to get accurate revenue data on SaaS companies. You'll also see valuations, growth rates, CEO emails and 28 other metrics per company. Signup below to view instantly.

We interview hard-to-reach SaaS founders.

interviews

Then take audio data and organize it in charts and excel.

charts