Supportninja logo
Founded 2015


2020 Revenue






How Supportninja hit $14.8M in Revenue with 10 Customers in 2020.

About Supportninja

Outsourced Support for Startups

Monthly Revenue


+ $485.9K (65.38%)
Total Expenses


Net Income


Ebidta Margin


YOY Growth


Rule of 40



503 Neches Street AustinTexasUnited States

Supportninja Revenue

In 2020, Supportninja revenue run rate hit $14.8M in revenue.


Supportninja Valuation and Funding History

Supportninja has raised a total of $500.0K.

Why are so many SaaS founders taking money from instead of VC's?
Funding DateRoundAmountTotalValuation


Supportninja has 10 customers.

Lifetime Months

Monthly ARPU


Lifetime Dollars

Acquisition Cost

Average Annual Price




Supportninja has an annual churn rate of 0.00%

Churn vs Expansion

Gross Annual Dollar Churn


Annual Dollar Expansion


Net Revenue Retention




Supportninja has 360 employees. They have 10 sales reps that carry a quota, an engineering team of 2 and a marketing team of 2.


Total Team Size



2 (1%)


10 (3%)


2 (1%)


Cody Mclain

Serial Entrepreneur since the age of 14, grew his first business in relative poverty, had a few successes and failures. Currently is founder of SupportNinja, recently ranked #86 on the Inc. 5,000 list, employs over 500 employees. Cody also recently authored the book, From Foster Care to Millionaire and hopes to inspire our youth to raise their ambitions and self-esteem.


What's your age?


Favorite online tool?

Favorite book?

The Entrepreneurial Roller Coaster

Favorite CEO?

Ben Kasanocha (my startup life book)

Advice for 20 year old self

Celebrate the small victories, not allabout the money. 1999 $3.5m in sales,

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Frequently Asked Questions about Supportninja

When was Supportninja founded?

Supportninja was founded in 2015.

Who is the CEO of Supportninja?

The CEO of Supportninja is Cody Mclain

How many employees does Supportninja have?

Supportninja has 360 employees.

How much revenue does Supportninja generate?

Supportninja generates $14.8M in revenue.

How much funding does Supportninja have?

Supportninja has raised $500.0K.

Where is Supportninja headquarters?

Supportninja is headquartered at 503 Neches Street AustinTexasUnited States

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