Top Consumer Fusion Alternatives, Competitors & Similar Software

Social Customer Service Software

Birdeye is a customer experience and reputation management platform that operates the website birdeye.com. The company was founded in 2012 and is headquartered in Palo Alto, California, with additional offices in other parts of the United States, as well as in Europe and Asia. Birdeye's platform provides businesses with tools to manage and improve their online reputation, customer interactions, and overall customer experience. The platform offers features such as online review monitoring, social media management, customer surveys, ticketing and case management, and business listings management, providing businesses with a comprehensive solution for managing their online presence and customer feedback. Birdeye's platform is designed to be user-friendly and accessible, with a focus on enabling businesses to engage with their customers in real-time and improve their overall customer satisfaction. Birdeye serves clients across various industries, from small businesses to large enterprises, and is committed to helping businesses build trust and loyalty with their customers in the digital age.

Social Customer Service Software

The company that owns podium.com is Podium Corporation, a software as a service (SaaS) company based in Lehi, Utah, United States. Podium provides a platform for local businesses to manage customer interactions through messaging, reviews, and customer feedback management. The company was founded in 2014 and has since grown to serve over 90,000 businesses across the United States and Canada. Podium has received numerous awards for its innovative technology and has been recognized as one of the fastest-growing companies in the United States.

Social Customer Service Software

Provider of enterprise management software platform designed to empower businesses to leverage customer feedback to act today and predict tomorrow. The company's platform includes review notifications, a centralized monitoring and management dashboard, reporting and analytics, consumer engagement surveys and tools for review response and generation, enabling enterprises to enhance the customer experience and convert every customer into a lifelong advocate.

Social Customer Service Software

Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reputation, and optimize the customer experience. The Reputation.com platform provides a 360-degree view of online reputation and enables our clients to effectively manage online reviews, social media, business listings and customer surveys. The platform's advanced analytics and reporting capabilities provide valuable operational insights that help clients be more efficient, deliver better service and drive traffic, visits and revenue. Based in California's Silicon Valley with offices in Arizona, Europe and Asia, Reputation.com is funded by the same venture capital firms that backed Skype, Intuit and Symantec. We've assembled a team of top-tier engineers and data scientists, and an award-winning support organization to ensure client success.