- Revenue
- $360.5M
- Customers
- 100K
- Year founded
- 2004
- Funding
- $144.1M
- Team size
- 1.1K
- Growth
- -
Each Tuesday, we reverse-engineer a real SaaS company's revenue, profit, CAC, funnels, and its top growth tactic.
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As of August 2026, there are 198 SaaS companies in Conversational Marketing Software. They have combined revenues of $1.3B and employ 8.7K people. They have raised $882.3M and serve 102.9M customers combined.
Conversational marketing software facilitates effective communication between businesses and their customers through real-time dialogue. This category emphasizes personalized interactions, allowing companies to engage with prospects and customers via chatbots, live chat, and messaging platforms. The primary use cases include lead capture, qualification, customer support, and nurturing relationships over various digital channels. Typical features of conversational marketing software include automation tools for chat interactions, integration with customer relationship management (CRM) systems, analytics capabilities, and natural language processing (NLP) for understanding customer inquiries. The software is commonly utilized by marketing teams, sales professionals, and customer support departments seeking to enhance engagement and streamline communication, ultimately driving conversions and customer satisfaction.
Sorting: Highest -> Lowest
Showing 10 of 198 companies ranked by annual revenue.
Gurugram, Haryana, India
Founded in 2003, ValueFirst connects businesses with their consumers over telecom and internet channels, at scale. ValueFirst assists brands across sectors to build conversational experiences by offering Apple Business Messaging, Chatbots, Email, Google Business Messaging, Instagram, RCS Business Messaging, SMS, Voice, and WhatsApp through communication platforms and smart APIs. ValueFirst is run by ~400 free-spirited individuals spread across India, Indonesia, the Kingdom of Saudi Arabia, and the United Arab Emirates.
- Must enable real-time, two-way communication with customers - Should include automation features for managing customer interactions - Must be capable of integrating with other marketing and sales platforms - Should allow for personalized messaging based on customer data - Not just focused on email marketing; must facilitate live chats or messaging - Must provide analytics to measure engagement effectiveness - Should support various digital communication channels (e.g., web, mobile, social media)
Pleasant Grove, Utah, United States
Building simple texting tools that are elegant and easy to use, so businesses can text their customers, generate reviews and gather leads
United States
Developer of an online guest engagement platform designed to build customer relationships. The company's online guest engagement platform allows hotel guests to interact quickly and easily with the hotel concierge using texting and digital messaging channels, enabling hospitality and hotel industries to communicate smoothly with their clients.
San Francisco, California, United States
ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media. Combining AI and conversation design expertise, ZEALS provides brands the ability to easily create and integrate automated chat experiences, transforming each post, story, or ad into personalized interactive experiences. Customers can directly interact with brands to receive personalized product recommendations, subscribe to special offers, participate in exclusive drops, and more directly on their favorite social media channels.
Austin, Texas, United States
ManyChat is owned by a privately held company called ManyChat, Inc. ManyChat provides a chatbot platform that allows businesses to automate their customer communication on popular messaging apps like Facebook Messenger, WhatsApp, and SMS. Its platform includes a range of tools and features, such as chatbot templates, visual drag-and-drop builders, and integrations with other marketing tools, all designed to help businesses create engaging chatbots and automate customer interactions. ManyChat's mission is to help businesses of all sizes communicate with their customers more effectively, and to help them grow and scale their businesses through automation. The company serves clients across various industries, including e-commerce, real estate, and education.
Henderson, Nevada, United States
SMS-Magic is a proven, global messaging platform for popular CRM platforms, supporting small, mid-market and enterprise clients across 190 countries. SMS-Magic enables CRM users to engage buyers and win and retain more new customer revenue, while creating strong customer relationships that drive sustainable competitive advantage. SMS-Magic helps Marketers drive 6x more responses through automated campaigns, assists Sales and Account teams to increase engagement and win more deals, faster. Customer Support teams are able to handle 10x more cases with faster-than-ever resolution times. All through the power of seamlessly integrated and customizable conversational messaging. SMS-Magic is a popular messaging application found on the Salesforce AppExchange and Zoho Marketplace. Want to see it in action? Text keyword Demo: USA: 36343 AUS: +61 4095 64682 UK & ROW: +44 7860 017509
San Francisco, California, United States
Qualified.com is a B2B marketer that allows buyers and sales reps to connect through real-time website conversations.
