SugarCRMrevenue & funding
Customer Success SoftwareSan Francisco, CaliforniaFounded 2004CEO Craig Charlton
SugarCRM is owned by Accel-KKR, a private equity firm that invests in software and technology-enabled services companies.
- Customers
- 2M
SugarCRM revenue
SugarCRM has not published its revenue. GetLatka estimates it at about $98.5M a year (October 2024).
All 3 revenue readings, with sources
| As of | Revenue | Source |
|---|---|---|
| Aug 2020 | $50M | – |
| Dec 2023 | $73.5MEST. | GetLatka estimate |
| Oct 2024 | $98.5MEST. | GetLatka estimate |
– source not recorded
SugarCRM funding rounds & investors
SugarCRM has raised $119.6M across six rounds since 2004. The latest was a $40M Series F in August 2013.
| Date | Round | Raised |
|---|---|---|
| Aug 2013 | Series F | $40M |
| Jan 2012 | Venture | $33M |
| 2008 | Series D | $20M |
| Oct 2005 | Series C | $18.8M |
| Feb 2005 | Series B | $5.8M |
| Aug 2004 | Series A | $2M |
| Total raised | $119.6M |
SugarCRM competitors
SugarCRM competes most directly with HubSpot, Zoho, Freshworks, Insightly and 1 other.
| Company | Revenue | Funding | Employees | Customers | Founded |
|---|---|---|---|---|---|
 HubSpot | $3.1B | $100.5M | 7,639 | 205K | 2006 |
 Zoho | $1.5B | $7.3M | 24K | 250K | 1996 |
 Freshworks | $838.8M | $1.4B | 8,594 | 150K | 2010 |
| SugarCRM | $98.5M | $119.6M | 579 | 2M | 2004 |
 Insightly | $37M | $38M | 100 | 25K | 2009 |
 Copper CRM | $3.3M | $102M | 249 | 25K | 2012 |
SugarCRM CEO, founders & employees
Craig Charlton founded SugarCRM in 2004 and runs it as CEO. SugarCRM has 579 employees (December 2024, LinkedIn).
- Craig CharltonCo-founder & CEO
BoardMark Leslie, Dean Jacobson, Antoine Munfa, Josh Stein, Mary Coleman
All 15 headcount readings, with sources
| As of | Employees | Source |
|---|---|---|
| Dec 2024 | 579 | |
| Oct 2024 | 578 | |
| Dec 2023 | 573 | |
| Sep 2023 | 573 | – |
| Jul 2023 | 564 | – |
| 2023 | 556 | – |
| Dec 2022 | 552 | |
| 2022 | 562 | – |
| Dec 2021 | 552 | |
| Aug 2021 | 556 | – |
| Dec 2020 | 507 | – |
| Aug 2020 | 251 | – |
| Jun 2020 | 442 | – |
| Dec 2019 | 411 | – |
| Dec 2018 | 401 | – |
SugarCRM FAQ
How much money does SugarCRM make?
SugarCRM has not published its revenue. GetLatka estimates about $98.5M a year (October 2024).
How much funding has SugarCRM raised?
$119.6M across 6 rounds; the latest was a $40M Series F in August 2013.
Who is the CEO of SugarCRM?
Craig Charlton, a co-founder.
Who founded SugarCRM?
Craig Charlton, in 2004.
How many employees does SugarCRM have?
About 579 as of December 2024 (LinkedIn).
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How this page is sourced
5 from public sources · 2 estimates. Founder figures link to the second they were said; public figures name their source; estimates are marked EST. and say whose they are. Not financial advice.
Updated Dec 23, 2024Data disclaimerReport a correctionClaim this profileRun SugarCRM? Join the podcast