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How SugarCRM CEO Craig Charlton grew SugarCRM to $98.5M revenue and 2M customers in 2024.

SugarCRM is owned by Accel-KKR, a private equity firm that invests in software and technology-enabled services companies. SugarCRM is a customer relationship management (CRM) software that helps businesses to manage their customer interactions, sales processes, and customer data. The platform offers features such as sales automation, marketing automation, customer service, and analytics to help businesses improve their customer relationships and grow their revenue. SugarCRM was founded in 2004 and is headquartered in San Francisco, California. The company has customers in various industries and is known for its flexible, open-source architecture that allows for customization and integration with other business systems.

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SugarCRM Revenue

In 2024, SugarCRM's revenue reached $98.5M. The company previously reported $73.5M in 2023. Since its launch in 2004, SugarCRM has shown consistent revenue growth.

SugarCRM Revenue GrowthReported revenue / ARR by year$0$25M$50M$75M$100M$125M20042006200820102012201420162018202020222024$0$50M$98MSource: GetLatka.com
YearMilestoneQuote
2024SugarCRM Hit $98.5m revenue in October 2024
2023SugarCRM Hit $73.5m revenue in December 2023
2020SugarCRM Hit $50m revenue in August 2020
2004Launched with $0 revenue

SugarCRM Valuation, Funding Rounds

SugarCRM has not publicly disclosed its valuation. The company has raised $119.6M in total funding to date.

SugarCRM has raised $119.6M in total funding across 6 rounds, most recently a $40M Series F round in 2013.

SugarCRM Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)$0$30M$60M$90M$120M$150M2004200620082010201220132004 cumulative: $2M • 2004 Series A: $2M2005 cumulative: $8M • 2004 Series A: $2M • 2005 Series B: $6M2005 cumulative: $27M • 2004 Series A: $2M • 2005 Series B: $6M • 2005 Series C: $19M2008 cumulative: $47M • 2004 Series A: $2M • 2005 Series B: $6M • 2005 Series C: $19M • 2008 Series D: $20M2012 cumulative: $80M • 2004 Series A: $2M • 2005 Series B: $6M • 2005 Series C: $19M • 2008 Series D: $20M • 2012 Venture Round: $33M2013 cumulative: $120M • 2004 Series A: $2M • 2005 Series B: $6M • 2005 Series C: $19M • 2008 Series D: $20M • 2012 Venture Round: $33M • 2013 Series F: $40M$120MSource: GetLatka.com
YearRoundAmountValuation% SoldQuote
2013Series F$40M--
2012Venture Round$33M--
2008Series D$20M--
2005Series C$18.8M--
2005Series B$5.8M--
2004Series A$2M--

SugarCRM Employees & Team Size

SugarCRM employs approximately 579 people as of 2026, up from 573 in 2023.

SugarCRM has 579 total employees in different roles and functions and 60 sales reps that carry a quota. They have 2M customers that rely on the company's solutions.

SugarCRM Team GrowthReported headcount over time01252503755006252004200620082010201220142016201820202022202400579579Source: GetLatka.com
YearMilestone
2024Reached 579 employees (December 2024)
2024Reached 578 employees (October 2024)
2023Reached 573 employees (December 2023)
2023Reached 573 employees (September 2023)
2023Reached 573 employees (September 2023)
2023Reached 573 employees (September 2023)
2023Reached 564 employees (July 2023)
2023Reached 556 employees (January 2023)
2022Reached 552 employees (December 2022)
2022Reached 562 employees (January 2022)
2021Reached 552 employees (December 2021)
2021Reached 556 employees (August 2021)
2020Reached 507 employees (December 2020)
2020Reached 251 employees (August 2020)
2020Reached 442 employees (June 2020)
2019Reached 411 employees (December 2019)
2018Reached 401 employees (December 2018)

Founder / CEO

Craig Charlton

Craig Charlton is listed as Founder / CEO at SugarCRM.

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Frequently Asked Questions about SugarCRM

What is SugarCRM's revenue?

SugarCRM generates $98.5M in revenue.

Who is the CEO of SugarCRM?

The CEO of SugarCRM is Craig Charlton.

How much funding does SugarCRM have?

SugarCRM raised $119.6M.

How many employees does SugarCRM have?

SugarCRM has 579 employees.

Where is SugarCRM headquarters?

SugarCRM is headquartered in San Francisco, California, United States.

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Compare SugarCRM to the industry

SugarCRM operates across multiple industries. Browse revenue, funding, and growth data for SugarCRM in each sector below.

Source Attribution

Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.

Company data last updated .

SugarCRM Revenue 2024: $98.5M ARR, $119.6M Raised