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Customer service comes into being out of necessity, but increasingly service has become a way to shine. IT.com provides a platform for creating that shine via all the digital channels of communication between a company and their customers. Companies can now delight their customers because our platform learns what they need. As the platform gains experience, the company gains happy customers.
Last updated
In 2021, IT.com's revenue reached $6.6M. Since its launch in 2001, IT.com has shown consistent revenue growth.
IT.com reached a $19.9M valuation in 2025, set during its M&A Offer round.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2025 | M&A Offer | - | $19.9M | - |
CEO
I am the CEO and founder of IT.com. I have had two passions in my career: financial markets and technology. I started a hedge fund before they were cool, doing algo trading before it was invented (that’s a wild exaggeration – I was just doing old fashioned arbitrage using software). By accident I helped fund the first Internet Service Provider. But I learned from the experience, and then financed the first company to do customer service on the Web, and also invested in the first company to see the demise of old fashioned client-server architecture. I am always too early which is a great vice, but eventually I get my turn. That turn is now machine learning grounded analysis of semi-structured data or text, applied to different spaces but essentially with one theme: we want to use new science to address old problems. Currently at IT.com, I am loving the power of what Wall Street discovered long ago. And we’re hiring quants and engineers that can make it work.
| Question | Answer |
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| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
We do not have customer count information for IT.com yet.
IT.com employs approximately 79 people as of 2026, including 1 sales reps that carry a quota.
IT.com generates $6.6M in revenue.
IT.com was founded by Mark Cordover.
The CEO of IT.com is Mark Cordover.
IT.com raised $0.
IT.com has 79 employees.
IT.com is headquartered in United States.
IT.com operates across multiple industries. Browse revenue, funding, and growth data for IT.com in each sector below.
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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Valuation
$19.9M
2021 Revenue
$6.6M
Funding
$0
Team
79
Founded
2001
| Year | Milestone | Source |
|---|---|---|
| 2021 | IT.com Hit $6.6m revenue in April 2021 | |
| 2001 | Launched with $0 revenue |
| Year | Milestone | Source |
|---|---|---|
| 2021 | Reached 79 employees (April 2021) |
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