Sendbird logo
Founded 2013

Sendbird

 
2020 Revenue

$21.8M

YOY

Funding

$120.0M

Overview

About Sendbird

Complete chat solution

Monthly Revenue

$1.8M

Total Expenses

$1.9M

=
Net Income

($100.0K)

Ebidta Margin

0%

+
YOY Growth

=
Rule of 40

0


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Sendbird CEO John Kim on 03/17/2020.

Watch the podcast


Headquarters

400 1st Avenue San MateoCaliforniaUnited States

Sendbird Revenue vs Funding

$Funding$Revenue

Revenue

In 2020, Sendbird revenue run rate hit $21.8M in revenue.

20132020$21.8M

Funding History

Sendbird has raised $120.0M.

Funding Amount

$120.0M

Funding Rounds

-

Monthly Burn

($100.0K)

Customers

Sendbird has 422 customers.

Lifetime Months

240

×
Monthly ARPU

$4.3K

=
Lifetime Dollars

$1.0M


Acquisition Cost

Average Annual Price

$51.6K

$0$51.6K024681012

Churn

Sendbird has an annual churn rate of 5%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-5%

Annual Dollar Expansion

+10%

Net Revenue Retention

105%

Team

Employees

Sendbird has 200 employees.They have 20 sales reps that carry a quota and an engineering team of 100.

2002020
DistributionQty

All

200

Engineers

100 (50%)

Quota Carrying

20 (10%)

CEO/Founder

John Kim

John S. Kim is the Co​founder and CEO of SendBird (Y Combinator W16), a B2B startup providing a messaging solution for enterprises. The platform currently serves tens of millions of monthly active users and many of the best-known logos around the world, like Yahoo! Sports, GO-JEK, Hinge and one of the most active websites in the world. John is a serial entrepreneur and an expert in the messaging space. Little known about John is that he was Korea's no.1 pro-gamer for Unreal Tournament.


Q&A

What's your age?

39

Favorite online tool?

Zoom

Favorite book?

The Great CEO Within

Favorite CEO?

Eric Yuan

Advice for 20 year old self

Things will work out, dont give up.


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