Sendbird logo
Founded 2013


2020 Revenue






About Sendbird

Complete chat solution

Monthly Revenue


Total Expenses


Net Income


Ebidta Margin


YOY Growth

Rule of 40


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Sendbird CEO John Kim on 12/01/2020

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400 1st Avenue San MateoCaliforniaUnited States

Sendbird Revenue vs Funding


Sendbird Revenue

In 2020, Sendbird revenue run rate hit $21.8M in revenue.


Sendbird Valuation and Funding History

Sendbird has raised a total of $120.0M.

Why are so many SaaS founders taking money from instead of VC's?
Funding DateRoundTotalValuation


Sendbird has 422 customers.

Lifetime Months


Monthly ARPU


Lifetime Dollars


Acquisition Cost

Average Annual Price




Sendbird has an annual churn rate of 5.00%

Churn vs Expansion

Gross Annual Dollar Churn


Annual Dollar Expansion


Net Revenue Retention




Sendbird has 240 employees. They have 60 sales reps that carry a quota, an engineering team of 76 and a marketing team of 11.


Total Team Size



76 (32%)


60 (25%)


11 (5%)


John Kim

John S. Kim is the Co​founder and CEO of SendBird (Y Combinator W16), a B2B startup providing a messaging solution for enterprises. The platform currently serves tens of millions of monthly active users and many of the best-known logos around the world, like Yahoo! Sports, GO-JEK, Hinge and one of the most active websites in the world. John is a serial entrepreneur and an expert in the messaging space. Little known about John is that he was Korea's no.1 pro-gamer for Unreal Tournament.


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Frequently Asked Questions about Sendbird

When was Sendbird founded?

Sendbird was founded in 2013.

Who is the CEO of Sendbird?

The CEO of Sendbird is John Kim

How many employees does Sendbird have?

Sendbird has 240 employees.

How much revenue does Sendbird generate?

Sendbird generates $21.8M in revenue.

How much funding does Sendbird have?

Sendbird has raised $120.0M.

Where is Sendbird headquarters?

Sendbird is headquartered at 400 1st Avenue San MateoCaliforniaUnited States

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