Sendbird logo
Founded 2013

Sendbird

2020 Revenue

$21.8M

YOY

Funding

$120.0M

Overview

About Sendbird

Complete chat solution

Monthly Revenue

$1.8M

Total Expenses

$1.9M

=
Net Income

-$100.0K

Ebidta Margin

-5.51%

+
YOY Growth

=
Rule of 40

-6


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Sendbird CEO John Kim on 12/01/2020

Watch the podcast


Headquarters

400 1st Avenue San MateoCaliforniaUnited States

Sendbird Revenue vs Funding

$Funding$Revenue

Sendbird Revenue

In 2020, Sendbird revenue run rate hit $21.8M in revenue.

$21.8M

Sendbird Valuation and Funding History

Sendbird has raised a total of $120.0M.

Why are so many SaaS founders taking money from Founderpath.com instead of VC's?
Funding DateRoundTotalValuation
04/22/2019$50.0M
02/06/2019$49.4M
12/07/2017$18.6M

Customers

Sendbird has 422 customers.

Lifetime Months

240

×
Monthly ARPU

$4.3K

=
Lifetime Dollars

$1.0M


Acquisition Cost

Average Annual Price

$51.6K

$0$51.6K024681012

Churn

Sendbird has an annual churn rate of 5.00%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-5.00%

Annual Dollar Expansion

10.00%

Net Revenue Retention

105.00%

Team

Employees

Sendbird has 240 employees. They have 60 sales reps that carry a quota, an engineering team of 76 and a marketing team of 11.

201820192020140.00%▲34.00%▲
DistributionQty

Total Team Size

240

Engineers

76 (32%)

Sales

60 (25%)

Marketing

11 (5%)

CEO/Founder

John Kim

John S. Kim is the Co​founder and CEO of SendBird (Y Combinator W16), a B2B startup providing a messaging solution for enterprises. The platform currently serves tens of millions of monthly active users and many of the best-known logos around the world, like Yahoo! Sports, GO-JEK, Hinge and one of the most active websites in the world. John is a serial entrepreneur and an expert in the messaging space. Little known about John is that he was Korea's no.1 pro-gamer for Unreal Tournament.


CEO Q&A

What's your age?

39

Favorite online tool?

Zoom

Favorite book?

The Great CEO Within

Favorite CEO?

Eric Yuan

Advice for 20 year old self

Things will work out, dont give up.


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Frequently Asked Questions about Sendbird

When was Sendbird founded?

Sendbird was founded in 2013.


Who is the CEO of Sendbird?

The CEO of Sendbird is John Kim


How many employees does Sendbird have?

Sendbird has 240 employees.

How much revenue does Sendbird generate?

Sendbird generates $21.8M in revenue.


How much funding does Sendbird have?

Sendbird has raised $120.0M.


Where is Sendbird headquarters?

Sendbird is headquartered at 400 1st Avenue San MateoCaliforniaUnited States

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