1. Helpscout
United States · Customer Service Automation Software
Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
- Revenue
- $24M
- Funding
- $13M
- Customers
- 9K
- Team size
- 224
SupportLogic Alternatives & Competitors
The closest alternatives to SupportLogic are Helpscout and Intercom. SupportLogic generates $15M in revenue with 82 employees. Every one of the 20 alternatives below is compared with SupportLogic on revenue, funding, customers, team size and founding year.
SupportLogic at a glance
- Revenue
- $15M
- Valuation
- $225M
- Funding
- $62M
- Customers
- 2K
- Team size
- 82
- Founded
- 2016
SupportLogic vs its top alternatives
SupportLogic is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  SupportLogicThis company | Helpscout |  Intercom |  Omnichat |  Ziwo |  Accelo |  FRONTSTEPS |  Verloop |  Text Request |  Engagely.ai |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $15M | $24M | $400M | $15M | $15M | $15M | $15M | $15M | $15M | $15M |
| Valuation | $225M | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $62M | $13M | $241.9M | Not disclosed | $3.4M | $11M | Not disclosed | $8M | Not disclosed | Not disclosed |
| Customers | 2K | 9K | 30K | Not disclosed | Not disclosed | 1.5K | Not disclosed | 18 | 6K | Not disclosed |
| Team size | 82 | 224 | 1.5K | 124 | 63 | 97 | 103 | 126 | 42 | 60 |
| Founded | 2016 | 2015 | 2011 | 2017 | 2010 | 2011 | 2017 | 2016 | 2014 | 2012 |
| HQ | San Jose, United States | United States | United States | United States | United Arab Emirates | United States | United States | United States | United States | United States |
SupportLogic competitors ranked
2. Intercom
United States · Customer Service Automation Software
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
- Revenue
- $400M
- Funding
- $241.9M
- Customers
- 30K
- Team size
- 1.5K
Other Customer Service Automation Software companies similar to SupportLogic
3. Omnichat
United States · Customer Service Automation Software
Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat…
- Revenue
- $15M
- Team size
- 124
4. Ziwo
United Arab Emirates · Customer Service Automation Software
Ziwo.io is a cloud-based contact center platform that offers a range of features for businesses to improve their customer service and communication. It provides tools for call routing, interactive voice response (IVR)…
- Revenue
- $15M
- Funding
- $3.4M
- Team size
- 63
5. Accelo
United States · Customer Service Automation Software
The #1 Service Operations Automation (ServOps) featuring sales, project management, email integration, retainer management, sales tracking, and support.
- Revenue
- $15M
- Funding
- $11M
- Customers
- 1.5K
- Team size
- 97
6. FRONTSTEPS
United States · Customer Service Automation Software
The industry's only comprehensive community management platform with communication & self-service tools, in-app payments, accounting & security. Learn more!
- Revenue
- $15M
- Team size
- 103
7. Verloop
United States · Customer Service Automation Software
Verloop is the world's smartest conversational marketing and sales platform. With Verloop bot, automate FAQs, build automated flows, capture leads and schedule meetings 24x7. Better than any form ever!
- Revenue
- $15M
- Funding
- $8M
- Customers
- 18
- Team size
- 126
8. Text Request
United States · Customer Service Automation Software
You need to communicate with customers and prospects, but only 15% of your emails are opened and only 5% of your calls are answered. That makes it nearly impossible to do business! We've got a solution. 99% of texts are…
- Revenue
- $15M
- Customers
- 6K
- Team size
- 42
9. Engagely.ai
United States · Customer Service Automation Software
Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates exceptional customer experiences. With…
- Revenue
- $15M
- Team size
- 60
10. Worksmith
United States · Customer Service Automation Software
Provider of a cloud-based software platform designed to connect local service providers with their customers. The company's cloud-based software platform facilitates the process of sourcing, streamlining communication…
- Revenue
- $14.9M
- Team size
- 38
11. Jadu
United Kingdom · Customer Service Automation Software
Jadu is a leading global provider of web experience management software, specialising in web CMS, forms and customer case management for the enterprise. Jadu also has a digital agency arm, offering award-winning…
- Revenue
- $14.7M
- Team size
- 134
12. Zahoree
United States · Customer Service Automation Software
Providing customer experience solutions for technology companies to scale their customer support operations via sourcing, training and management
- Revenue
- $15.3M
- Team size
- 139
13. gnani.ai
United States · Customer Service Automation Software
Gnani.ai is an industry leading deep tech voice first conversational AI company with proprietary products for omnichannel real time authentication, automation , agent assist and analytics . Gnani.ai empowers businesses…
- Revenue
- $15.3M
- Team size
- 139
14. Zahoree
United States · Customer Service Automation Software
Providing customer experience solutions for technology companies to scale their customer support operations via sourcing, training and management
- Revenue
- $15.3M
- Team size
- 139
15. 3CLogic
United States · Customer Service Automation Software
Developer of a cloud based call center software designed to improve cloud and hybrid contact center communication. The company's call center software offers an all in one multi-channel platform that optimizes customer…
- Revenue
- $14.5M
- Funding
- $20.9M
- Customers
- 2K
- Team size
- 166
16. Shore
Germany · Customer Service Automation Software
Provider of cloud-based software services for businesses. The company provides customer relationship management services and helps in making appointments by booking services online.
- Revenue
- $15.6M
- Funding
- $14M
- Customers
- 9K
- Team size
- 129
17. MERIT Incentive
United Arab Emirates · Customer Service Automation Software
Merit is a global engagement technology and solutions company assisting businesses to increase customer and employee engagement, via a suite of innovative cloud-based SaaS platforms and enterprise solutions.
MERIT Incentive revenue & fundingSupportLogic vs MERIT Incentive
- Revenue
- $14.4M
- Team size
- 96
18. Forethought
United States · Customer Service Automation Software
Forethought.ai is an AI-powered customer service platform that uses natural language processing and machine learning to help customer support teams provide faster and more accurate responses to customer inquiries.
- Revenue
- $15.7M
- Funding
- $92M
- Team size
- 106
19. Adjetter
India · Customer Service Automation Software
Developer of a cloud-based CRM software designed to power top brands and help drive exponential business growth. The company's software offers a simple interface and rich API's and also reduces hardware costs and adapts…
- Revenue
- $14.3M
- Customers
- 500
- Team size
- 478
20. momos.com
United States · Customer Service Automation Software
Happier customers, at every location. Momos is the AI-powered CXM platform for multi-location brands. Your favorite global brands such as Shake Shack, Baskin Robbins, and Wendy's uses Momos to automate their entire…
- Revenue
- $14.3M
- Team size
- 130
SupportLogic vs the Customer Service Automation Software market
SupportLogic ranks #142 of 1,736 Customer Service Automation Software companies by annual revenue, putting it in the top 8% of the market.
- Companies tracked
- 1,736
- Median revenue
- $1.7M
- Median funding
- $8M
- Median team size
- 13
SupportLogic funding
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Oct 2021 | Series B | $50M | Not disclosed |
| Aug 2020 | Series A | $9.1M | Not disclosed |
| May 2018 | Seed | $2.9M | Not disclosed |
SupportLogic competitors FAQ
Who are SupportLogic's competitors?
The closest alternatives to SupportLogic are Helpscout and Intercom. This page compares each of them with SupportLogic on revenue, funding, customers and team size.
What is the best alternative to SupportLogic?
Helpscout is the closest alternative to SupportLogic, generating $24M in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.
How much revenue does SupportLogic generate?
SupportLogic generates $15M in revenue.
How much funding has SupportLogic raised?
SupportLogic has raised $62M in funding.
How many customers does SupportLogic have?
SupportLogic has 2K customers.
Is SupportLogic bigger than Helpscout?
No. Helpscout generates $24M in revenue versus $15M at SupportLogic.
