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ChannelReply Alternatives & Competitors

The closest alternatives to ChannelReply are Infobip, Bird (Formerly MessageBird) and unifonic. Every one of the 20 alternatives below is compared with ChannelReply on revenue, funding, customers, team size and founding year.

ChannelReply at a glance

Founded
2016

ChannelReply vs its top alternatives

ChannelReply is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.

ChannelReply compared with its top alternatives on revenue, funding, customers and team size
CompanyChannelReply logoChannelReplyThis companyInfobip logoInfobipBird (Formerly MessageBird) logoBird (Formerly MessageBird)unifonic logounifonicTalkdesk logoTalkdeskIntercom logoIntercomAct logoActGupShup logoGupShupGupShup logoGupShupThryv logoThryv
RevenueNot disclosed$2B$900M$750M$420.1M$400M$371.7M$360.5M$360.5M$328.9M
Funding raisedNot disclosed$700M$1.1B$146M$508.5M$241.9M$82M$144.1M$144.1MNot disclosed
CustomersNot disclosedNot disclosed15K5K50K30K85K100K100KNot disclosed
Team sizeNot disclosed4.3K1654231.4K1.5K2191.1K1.1K5.2K
Founded201620062011200620112011200120042004Not disclosed
HQNew York, United StatesUnited KingdomNetherlandsSaudi ArabiaUnited StatesUnited StatesUnited StatesUnited StatesUnited StatesUnited States

Top Customer Service Automation Software companies similar to ChannelReply

Infobip logo

1. Infobip

United Kingdom · Customer Service Automation Software

Infobip is a global leader in omnichannel engagement, offering a wide array of messaging channels and tools for advanced customer engagement, authentication, and security. We simplify complex consumer communications to…

Infobip revenue & fundingChannelReply vs Infobip

Revenue
$2B
Funding
$700M
Team size
4.3K
unifonic logo

3. unifonic

Saudi Arabia · Customer Service Automation Software

Provider of solutions intended for cloud communications industry. The company's platform offers multiple user access, interactive messaging, real-time campaign tracking, easy-to-read graphs, white labeling and other…

unifonic revenue & fundingChannelReply vs unifonic

Revenue
$750M
Funding
$146M
Customers
5K
Team size
423
Talkdesk logo

4. Talkdesk

United States · Customer Service Automation Software

Talkdesk is a cloud-based contact center software company that provides a platform for businesses to communicate with their customers through various channels such as voice, email, chat, and social media. Their software…

Talkdesk revenue & fundingChannelReply vs Talkdesk

Revenue
$420.1M
Funding
$508.5M
Customers
50K
Team size
1.4K
Intercom logo

5. Intercom

United States · Customer Service Automation Software

A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.

Intercom revenue & fundingChannelReply vs Intercom

Revenue
$400M
Funding
$241.9M
Customers
30K
Team size
1.5K
Act logo

6. Act

United States · Customer Service Automation Software

Act! CRM is the trusted customer relationship software for small and mid-sized businesses looking to build lasting relationships, manage leads and grow their business

Act revenue & fundingChannelReply vs Act

Revenue
$371.7M
Funding
$82M
Customers
85K
Team size
219
GupShup logo

7. GupShup

United States · Customer Service Automation Software

Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and…

GupShup revenue & fundingChannelReply vs GupShup

Revenue
$360.5M
Funding
$144.1M
Customers
100K
Team size
1.1K
GupShup logo

8. GupShup

United States · Customer Service Automation Software

Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and…

GupShup revenue & fundingChannelReply vs GupShup

Revenue
$360.5M
Funding
$144.1M
Customers
100K
Team size
1.1K
Thryv logo

9. Thryv

United States · Customer Service Automation Software

Thryv Holdings, Inc. (NASDAQ:THRY), provider of Thryv software, supports more than 50,000 local businesses across the U.S., Canada and Australia. Thryv's do-it-all small business software helps small businesses reach…

Thryv revenue & fundingChannelReply vs Thryv

Revenue
$328.9M
Team size
5.2K
Dialpad logo

10. Dialpad

United States · Customer Service Automation Software

Dialpad is a cloud-based communication platform that includes voice, video, messaging, and contact center solutions for businesses. On Dialpad's platform the clients could use a suite of products and services that…

Dialpad revenue & fundingChannelReply vs Dialpad

Revenue
$300M
Funding
$400M
Customers
70K
Team size
1.4K
Khoros logo

11. Khoros

United States · Customer Service Automation Software

Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every…

Khoros revenue & fundingChannelReply vs Khoros

Revenue
$284.3M
Team size
1.2K
Aisera logo

12. Aisera

United States · Customer Service Automation Software

Aisera is a privately held company founded in Palo Alto, California, in the heart of Silicon Valley. With over 300 team members, it has a global presence across the USA, Canada, the UK, France, Greece, and India. Aisera…

Aisera revenue & fundingChannelReply vs Aisera

Revenue
$257.3M
Funding
$164.5M
Team size
340
Podium logo

15. Podium

United States · Customer Service Automation Software

The company that owns podium.com is Podium Corporation, a software as a service (SaaS) company based in Lehi, Utah, United States. Podium provides a platform for local businesses to manage customer interactions through…

Podium revenue & fundingChannelReply vs Podium

Revenue
$219.9M
Funding
$421.6M
Customers
6.5K
Team size
1.5K
Backbase logo

16. Backbase

Netherlands · Customer Service Automation Software

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. The Banking OS sits above systems of record and coordinates execution across customers…

Backbase revenue & fundingChannelReply vs Backbase

Revenue
$200M
Funding
$128M
Customers
150
Team size
2.1K
Backbase logo

17. Backbase

Netherlands · Customer Service Automation Software

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. The Banking OS sits above systems of record and coordinates execution across customers…

Backbase revenue & fundingChannelReply vs Backbase

Revenue
$200M
Funding
$128M
Customers
150
Team size
2.1K
Nextiva logo

18. Nextiva

United States · Customer Service Automation Software

Nextiva is a privately held company based in Scottsdale, Arizona, and is not owned by any other company. Nextiva is a cloud-based communication and collaboration software company that provides businesses with a suite of…

Nextiva revenue & fundingChannelReply vs Nextiva

Revenue
$200M
Funding
$200M
Customers
10K
Team size
1.7K
EverCommerce logo

20. EverCommerce

United States · Customer Service Automation Software

EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and…

EverCommerce revenue & fundingChannelReply vs EverCommerce

Revenue
$191M
Team size
1.7K

ChannelReply vs the Customer Service Automation Software market

GetLatka tracks 1,736 active Customer Service Automation Software companies.

Companies tracked
1,736
Median revenue
$1.7M
Median funding
$8M
Median team size
13

ChannelReply competitors FAQ

What companies are similar to ChannelReply?

The closest alternatives to ChannelReply are Infobip, Bird (Formerly MessageBird) and unifonic, all active in Customer Service Automation Software. This page compares each of them with ChannelReply on revenue, funding, customers and team size.

What is the best alternative to ChannelReply?

Infobip is the closest alternative to ChannelReply, generating $2B in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.