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How Thunderhead Ltd CEO Glen Manchester grew Thunderhead Ltd to $36M revenue with a 149 person team in 2020.

Thunderhead's ONE Engagement Hub is a market leading conversation-driven customer engagement platform

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Thunderhead Ltd Revenue

In 2020, Thunderhead Ltd's revenue reached $36M. Since its launch in 2001, Thunderhead Ltd has shown consistent revenue growth.

Thunderhead Ltd Revenue GrowthReported revenue / ARR by year$0$10M$20M$30M$40M20012003200520072009201120132015201720192020$0$36MSource: GetLatka.com
YearMilestone
2020Thunderhead Ltd Hit $36m revenue in September 2020
2001Launched with $0 revenue

Thunderhead Ltd Valuation, Funding Rounds

Thunderhead Ltd's most recent disclosed valuation is $108M.

Thunderhead Ltd is a bootstrapped Conversational Support Software startup. Founded in 2001, Thunderhead Ltd has grown to $36M in revenue without raising any venture capital or outside funding.

As a self-funded Conversational Support Software SaaS company, Thunderhead Ltd has built its business with no outside investment.

Thunderhead Ltd Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)Valuation$0$120012001 cumulative: $0 • 2001 Founded: $02001 Founded: $0 valuationSource: GetLatka.com
YearRoundAmountValuation% Sold

Thunderhead Ltd Employees & Team Size

Thunderhead Ltd employs approximately 149 people as of 2026, up from 140 in 2019.

Thunderhead Ltd has 149 total employees in different roles and functions and 16 sales reps that carry a quota.

Thunderhead Ltd Team GrowthReported headcount over time040801201602001200320052007200920112013201520172019202000149149Source: GetLatka.com
YearMilestone
2020Reached 149 employees (December 2020)
2020Reached 151 employees (September 2020)
2020Reached 144 employees (June 2020)
2019Reached 140 employees (December 2019)
2018Reached 139 employees (December 2018)

Founder / CEO

Glen Manchester

Glen is a recognised innovator and entrepreneur in enterprise technology for customer engagement. His businesses have all been founded on a single idea to change customer engagement for the better. Glen has developed these businesses with a steadfast commitment to creating best-in-class technology leading the enterprise market with new game-changing concepts and AI-infused software. Armed with his experience working within the Xerox digital publishing empire Glen founded and privately funded his first company Geneva Digital. GD created customer communication innovations for the emerging D2C banking and insurance sectors. Geneva Digital was acquired by Xenos Group in 1999. Xenos developed new forms of digital communication. Further to its acquisition of Geneva Digital Glen was appointed President and CEO. He left Xenos to found Thunderhead in 2001. Glen established Thunderhead to develop a new generation of enterprise technology for customer engagement. Sitting under the Thunderhead umbrella Smart Communication s multichannel business platform pioneered - and became the established market leader in - Customer Communication Management CCM. In this time Smart Communications transformed from UK-based start-up to a global cloud-based technology company with hundreds of customers around the world operating across Europe North America Asia Pacific and Australia. In 2016 Glen sold Smart Communications to the San Francisco based Private Equity firm Accel-KKR. Glen then established the next generation of Thunderhead technology continuing his vision to change customer engagement for the better. With the development HQ in Boston Glen and the team developed the ONE Engagement Hub ONE a cutting-edge AI-driven customer engagement platform designed to help brands deliver real-time engagement across every touchpoint throughout every unique customer journey. In 2018 Thunderhead entered into an OEM agreement with Salesforce placing ONE within the Salesforce Marketing Cloud. ONE is now globally marketed by Salesforce as Interaction Studio IS. Now with over 120 employees Thunderhead continues to be recognised for its unparalleled growth and innovation. Thunderhead is the established leader in the Forrester Wave for Customer Journey Orchestration and Visioning and a winner of the coveted CRM Watchlist award. Under Glen s leadership Thunderhead is a success story for British technology design and innovation in the B2B enterprise software space.

Q&A

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Customers

We do not have customer count information for Thunderhead Ltd yet.

Frequently Asked Questions about Thunderhead Ltd

What is Thunderhead Ltd's revenue?

Thunderhead Ltd generates $36M in revenue.

Who founded Thunderhead Ltd?

Thunderhead Ltd was founded by Glen Manchester.

Who is the CEO of Thunderhead Ltd?

The CEO of Thunderhead Ltd is Glen Manchester.

How much funding does Thunderhead Ltd have?

Thunderhead Ltd raised $0.

How many employees does Thunderhead Ltd have?

Thunderhead Ltd has 149 employees.

Where is Thunderhead Ltd headquarters?

Thunderhead Ltd is headquartered in London, United Kingdom.

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Compare Thunderhead Ltd to the industry

Thunderhead Ltd operates across multiple industries. Browse revenue, funding, and growth data for Thunderhead Ltd in each sector below.

Source Attribution

Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.

Company data last updated .