Visitor Identification Software16 Sacramento Street, Cambridge, MassachusettsFounded 2018CEO Larry Kim
Customers.ai is a B2C sales and data platform founded in 2018 by Larry Kim, who also serves as CEO.
Customers.ai's annual revenue was $3.9M in June 2024, the most recent figure on record. That is up 4% from $3.8M a year earlier. Customers.ai is #629 on the Latka List, level with one other. The list ranks the 1,303 companies Nathan Latka has interviewed by revenue.
| As of | Revenue | Source |
|---|---|---|
| Jun 2020 | $1M | – |
| Nov 2021 | $1.5M | – |
| 2022 | $2M | Larry Kim on cameraWatch at 13:14 |
| Aug 2023 | $3.8M | – |
| Jun 2024 | $3.9M | Confirmed by CEO |
– source not recorded
Customers.ai has raised $5.4M across two rounds since 2021. The latest was a $5M Series A in April 2023.
| Date | Round | Raised | Source |
|---|---|---|---|
| Apr 2023 | Series A | $5M | – |
| 2021 | Funding round | $400K | Larry Kim on cameraWatch at 12:36 |
| Total raised | $5.4M |
Nathan Latka has interviewed Customers.ai once, speaking with Larry Kim. Each figure links to the second it was said.
Watch: How Customers.ai Surpassed $2M ARR After a Near-Death Pivot and Series A Raise (Interview with CEO Larry Kim)August 2023 · Larry Kim, CEO
Customers.ai competes most directly with HubSpot, Intercom and Textline. It is the smallest of the four by revenue.
| Company | Revenue | Funding | Employees | Customers | Founded |
|---|---|---|---|---|---|
 HubSpot | $3.1B | $100.5M | 7,639 | 205K | 2006 |
 Intercom | $400M | $240.8M | 1,500 | 30K | 2011 |
 Textline | $6.6M | – | 49 | – | 2015 |
| Customers.ai | $3.9M | $5.4M | 29 | 400 | 2018 |
#10 of 54 Visitor Identification Software companies by revenue · category median $1.5M · See the ranking
Larry Kim founded Customers.ai in 2018 and runs it as CEO. Customers.ai had 29 employees (June 2024, Confirmed by CEO), down from 40 a year earlier.
Team mix (Aug 2023): 15 engineers
| As of | Employees | Source |
|---|---|---|
| Jun 2024 | 29 | Confirmed by CEO |
| Aug 2023 | 40 | Larry Kim on cameraWatch at 18:48 |
| Nov 2022 | 28 | – |
| Nov 2021 | 25 | – |
| Nov 2020 | 20 | – |
Customers.ai's annual revenue was $3.9M in June 2024, according to the CEO. No later figure is on record.
Customers.ai has raised $5.4M across two funding rounds. The latest was a $5M Series A in April 2023.
Customers.ai had 29 employees in June 2024, according to the CEO.
Larry Kim is the CEO of Customers.ai and founded the company in 2018. Nathan Latka interviewed Larry Kim in August 2023.
Larry Kim founded Customers.ai in 2018.
6 said on camera · 2 from public sources. Founder figures link to the second they were said; public figures name their source; estimates are marked EST and say whose they are. Not financial advice. The Latka List ranks the private, operating companies Nathan Latka has interviewed by the latest revenue figure on each profile, reported or estimated; equal figures share a rank.
Updated Oct 29, 2026Data disclaimerReport a correctionClaim this profile