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Larry Kim

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How Customers.ai Surpassed $2M ARR After a Near-Death Pivot and Series A Raise (Interview with CEO Larry Kim)

Larry Kim (CEO of Customers.ai) spoke to Nathan Latka on August 15, 2023.

Customers.ai figures from the interview

ARR (2022)
$2M
Team Size (2023)
40
Engineers (2023)
15
Funding Raised (Series A) (2023)
$5M
Year Founded
2018
“We went from zero to a million in a very short period of time, like under a year, I thought we'd made it. This was like, so by 2019, we're a million dollar ARR company.”
“It got up to about 1,000,000 and kind of got stuck there for a while. Then the pandemic hit and we lost all our SMB customers. Like it was a kind of a challenging time.”
“It's the biggest joke. Like, you know, these AI companies are just like invoking chattypt API. I think we're significantly differentiated from that because we have our own LLM.”

Read the interview →Watch the recording →

Bio

Larry Kim is the CEO of MobileMonkey, Inc. a leading provider of Mobile Messaging Software for Marketers. Also, founder of WordStream, Inc - The leading provider of AdWords, Facebook and keyword tools used by millions of marketers worldwide. The company employs over three hundred people and manages Billions of dollars of ad spend on behalf of tens of thousands of customers. Acquired by Gannett for $150 million in June 2018. Ranked the #8 most popular author on Medium. Contributor to CNBC and Inc. Magazine. Key Interests include: AdWords, Facebook Ads, Entrepreneurship and Start-ups. Marketer of the Year awards from Search Engine Land, US Search Awards, PPC Hero. Guest Lecturer at Harvard MBA, MIT & BU. Received special recognition from the US Senate and House of Representatives for having created over a thousand high-tech jobs in the last decade.

Companies

WordStream

McLean, United States · Founded 2007

Revenue
$8.8M
Team size
80

Company profile →

Customers.ai

Cambridge, United States · Founded 2018

Revenue
$3.9M
Funding
$5.4M
Team size
29
Customers
400

Company profile →CEO interview →

MobileMonkey

United States · Founded 2017

Revenue
$1.8M
Team size
22
Customers
1M

Company profile →