- Revenue
- $1.5B
- Customers
- 250K
- Year founded
- 1996
- Funding
- $7.3M
- Team size
- 24K
- Growth
- 9.63%
Top 10 CRM Software Companies (November 2026)
As of November 2026, Latka tracks 180 CRM software companies. They have combined revenues of $3.9B and employ 35.3K people. They have raised $1.9B and serve 3.7M customers combined.
Every company below sells CRM software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
What CRM Software Companies do
Customer Relationship Management (CRM) software is designed to help organizations manage interactions with current and potential customers. By consolidating customer information into a single database, CRM systems enable businesses to streamline processes, enhance customer service, and drive growth through improved insights into customer activity. They facilitate tracking of customer interactions, transactions, and inquiries, allowing for personalized communication and follow-ups. Typical features of CRM software include contact management, sales management, marketing automation, reporting, and analytics. Users include sales teams, marketing professionals, and customer service representatives who leverage the software to improve efficiency, report on customer engagement metrics, and nurture leads. The software also supports workflow automation, helping organizations reduce repetitive tasks and enabling teams to focus on building customer relationships. CRM systems are useful across various industries, including retail, technology, finance, and healthcare, and can be tailored to different business functions, such as sales operations, marketing strategy, and customer support. Organizations typically seek CRM solutions to enhance customer engagement and retention, streamline operations, and drive revenue growth.
- Companies
- 180
- Revenue
- $3.9B
- Funding
- $1.9B
- Employees
- 35.3K
Filters
Sorting: Highest -> Lowest
Top CRM Software Companies by revenue
Showing 10 of 180 companies ranked by annual revenue.
2
Act
Iowa, United States
customer relationship software for small and mid-sized businesses looking to build lasting relationships, manage leads and grow their business
- Revenue
- $371.7M
- Customers
- 85K
- Year founded
- 2001
- Funding
- $82M
- Team size
- 219
3
ActiveCampaign
Chicago, Illinois, United States
provider of marketing automation and customer experience automation (CXA) software
- Revenue
- $290.5M
- Customers
- 145K
- Year founded
- 2003
- Funding
- $360M
- Team size
- 865
- Revenue
- $279.3M
- Customers
- 1K
- Year founded
- 2011
- Funding
- $35M
- Team size
- 1.3K
5
TUNGEE
China
Provider of an enterprise sales forecasting platform designed to offer sales analysis and solution services. The company develops a sales forecasting SaaS platform based on big data and artificial intelligence to provide business information analysis and internal customer relationship management service, enabling clients to accurately define their target customers and increase sales conversion and revenue in an efficient way.
- Revenue
- $210.1M
- Year founded
- 2016
- Funding
- $962.6K
- Team size
- 164
6
Creatio
Boston, Massachusetts, United States
Award winning BPM CRM system for marketing, sales and service to manage business processes across the entire customer journey on a single low code platform
- Revenue
- $200M
- Year founded
- 2013
- Funding
- $268M
- Team size
- 1.1K
- Revenue
- $98.5M
- Customers
- 2M
- Year founded
- 2004
- Funding
- $119.6M
- Team size
- 579
- Revenue
- $95M
- Customers
- 200K
- Year founded
- 2013
- Funding
- $44.5M
- Team size
- 435
9
HoneyBook
San Francisco, California, United States
business management platform for creative entrepreneurs
- Revenue
- $74.2M
- Customers
- 55K
- Year founded
- 2013
- Funding
- $498M
- Team size
- 349
10
BSI Software
Baden, Aargau, Switzerland
The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also forward-thinking in its mode of action. The company’s modular product, the BSI Customer Suite, is a holistic customer platform that encompasses everything needed to provide a first-rate customer experience. This includes, among other features, a CRM solution with a generative 360° customer view, the AI-based BSI Companion, and automation through AI agents. BSI places great emphasis on long-term, partnership-based relationships. In its focus industries –banking, insurance, retail, and energy & utilities – the company combines in-depth industry knowledge with technological excellence. In the DACH region, BSI Software is the market leader in its focus industries. Customers include well known companies such as ADAC, Hornbach, Techem, PostFinance, Raiffeisen Banking Group, and Signal Iduna. Software and people working together – that's what BSI stands for.
- Revenue
- $57.3M
- Year founded
- 1996
- Team size
- 521
Frequently asked questions about CRM Software Companies
How many CRM software companies are there?
Latka tracks 180 CRM software companies with reported revenue. Together they generate $3.9B in annual revenue and employ 35.3K people.
Which CRM software company is the largest?
Zoho is the largest, with $1.5B in annual revenue, founded in 1996.
How much revenue does a typical CRM software company make?
The average CRM software company in this list makes $21.8M a year, across 180 companies with reported revenue. They serve 3.7M customers combined.
Who are the leading CRM software vendors?
Ranked by annual revenue, the leaders are Zoho, Act, ActiveCampaign, Leadsquared and TUNGEE.
How much funding have CRM software companies raised?
The 180 CRM software companies tracked here have raised $1.9B in disclosed funding between them.
Related Sales Tools categories
Inclusion Criteria
- CRM software must provide tools for managing customer information and interactions. - The software should support sales tracking and management capabilities. - It must include features for marketing automation, such as lead nurturing and campaign management. - Reporting and analytics capabilities must be part of the offering to help users make data-driven decisions. - The product should allow for integration with other business systems, like email and task management tools. - Not just a contact database; must also include functionalities for tracking customer interactions and communications. - Target use cases must include sales, marketing, and customer service functions.