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ChurnZero is a customer success platform that helps subscription-based businesses maximize customer lifetime value and reduce churn. It provides tools for customer onboarding, engagement, and retention, allowing companies to proactively manage customer health and drive growth. ChurnZero's platform integrates with popular CRM, helpdesk, and marketing automation systems to provide a comprehensive view of customer data and analytics.
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In 2024, ChurnZero's revenue reached $180.8M. The company previously reported $132.2M in 2023. Since its launch in 2015, ChurnZero has shown consistent revenue growth.
ChurnZero has not publicly disclosed its valuation. The company has raised $34.5M in total funding to date.
ChurnZero has raised $34.5M in total funding across 3 rounds, most recently a $25M Series B round in 2021.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2021 | Series B | $25M | - | - | |
| 2019 | Series A | $7M | - | - | |
| 2017 | Seed Round | $2.5M | - | - |
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ChurnZero serves 40K customers.
ChurnZero employs approximately 148 people as of 2026, down from 201 in 2023, including 28 sales reps that carry a quota. It serves 40K customers that rely on its solutions.
ChurnZero generates an estimated $180.8M in annual revenue.
ChurnZero was founded by You Mon Tsang.
The CEO of ChurnZero is You Mon Tsang.
ChurnZero raised $34.5M across 3 rounds.
ChurnZero has 148 employees.
ChurnZero is headquartered in Washington, District Of Columbia, United States.
ChurnZero operates across multiple industries. Browse revenue, funding, and growth data for ChurnZero in each sector below.
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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2024 Revenue
$180.8M(Est.)
Customers
40K
Funding
$34.5M
Avg ACV
$4.5K
Team
148
Founded
2015
| Year | Milestone | Source |
|---|---|---|
| 2024 | ChurnZero Hit $180.8m revenue in October 2024 | Estimated |
| 2023 | ChurnZero Hit $132.2m revenue in November 2023 | Estimated |
| 2021 | ChurnZero Hit $71.4m revenue in March 2021 | |
| 2015 | Launched with $0 revenue |
| Year | Milestone | Source |
|---|---|---|
| 2024 | Reached 148 employees (October 2024) | |
| 2023 | Reached 201 employees (November 2023) | |
| 2023 | Reached 170 employees (September 2023) | |
| 2023 | Reached 170 employees (September 2023) | |
| 2023 | Reached 170 employees (September 2023) | |
| 2023 | Reached 201 employees (January 2023) | |
| 2022 | Reached 211 employees (November 2022) | |
| 2022 | Reached 211 employees (January 2022) | |
| 2021 | Reached 117 employees (November 2021) | |
| 2021 | Reached 117 employees (August 2021) | |
| 2021 | Reached 85 employees (March 2021) |
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