ChurnZero
2024 Revenue
$180.8M
Customers
40K
Funding
$34.5M
YOY
36.8%
Avg ACV
$4.5K
Team
148
Founded
2015
How ChurnZero CEO You Mon Tsang grew ChurnZero to $180.8M revenue and 40K customers in 2024.
ChurnZero is a customer success platform that helps subscription-based businesses maximize customer lifetime value and reduce churn. It provides tools for customer onboarding, engagement, and retention, allowing companies to proactively manage customer health and drive growth. ChurnZero's platform integrates with popular CRM, helpdesk, and marketing automation systems to provide a comprehensive view of customer data and analytics.
Last updated
ChurnZero Revenue
In 2024, ChurnZero's revenue reached $180.8M. The company previously reported $132.2M in 2023. Since its launch in 2015, ChurnZero has shown consistent revenue growth.
| Year | Milestone |
|---|---|
| 2024 | ChurnZero Hit $180.8m revenue in October 2024 |
| 2023 | ChurnZero Hit $132.2m revenue in November 2023 |
| 2021 | ChurnZero Hit $71.4m revenue in March 2021 |
| 2015 | Launched with $0 revenue |
ChurnZero Valuation, Funding Rounds
ChurnZero has not publicly disclosed its valuation. The company has raised $34.5M in total funding to date.
ChurnZero has raised $34.5M in total funding across 3 rounds, most recently a $25M Series B round in 2021.
| Year | Round | Amount | Valuation | % Sold |
|---|---|---|---|---|
| 2021 | Series B | $25M | - | - |
| 2019 | Series A | $7M | - | - |
| 2017 | Seed Round | $2.5M | - | - |
ChurnZero Employees & Team Size
ChurnZero employs approximately 148 people as of 2026, down from 201 in 2023.
ChurnZero has 148 total employees in different roles and functions and 28 sales reps that carry a quota. They have 40K customers that rely on the company's solutions.
| Year | Milestone |
|---|---|
| 2024 | Reached 148 employees (October 2024) |
| 2023 | Reached 201 employees (November 2023) |
| 2023 | Reached 170 employees (September 2023) |
| 2023 | Reached 170 employees (September 2023) |
| 2023 | Reached 170 employees (September 2023) |
| 2023 | Reached 201 employees (January 2023) |
| 2022 | Reached 211 employees (November 2022) |
| 2022 | Reached 211 employees (January 2022) |
| 2021 | Reached 117 employees (November 2021) |
| 2021 | Reached 117 employees (August 2021) |
| 2021 | Reached 85 employees (March 2021) |
Founder / CEO
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
See how ChurnZero acquires and retains customers with data on acquisition costs and revenue performance. Log in to access the complete customer economics dashboard.
LockedFrequently Asked Questions about ChurnZero
What is ChurnZero's revenue?
ChurnZero generates $180.8M in revenue.
Who founded ChurnZero?
ChurnZero was founded by You Mon Tsang.
Who is the CEO of ChurnZero?
The CEO of ChurnZero is You Mon Tsang.
How much funding does ChurnZero have?
ChurnZero raised $34.5M.
How many employees does ChurnZero have?
ChurnZero has 148 employees.
Where is ChurnZero headquarters?
ChurnZero is headquartered in Washington, District Of Columbia, United States.
People Also Viewed
systemone.com
System One is a leading provider of specialized, highly technical outsourced services, workforce solutions, staffing, and recruiting to critical infrastructure, technology, life sciences, and government sectors As an essential partner to private and public organizations of various needs and sizes, we offer our expertise to help them bring their most complex and mission-critical programs to fruition. With our highly specialized services, in-demand technical skills, and vast operational expertise, we can deliver accelerated results that benefit our clients and the job seekers who partner with us. We staff contract, contract-to-hire, and direct-hire professionals across our network to work with our clients, some of whom are industry leaders and nationally branded organizations. Our dedicated team of recruiters work tirelessly to match jobseekers with careers that align with their skills, aspirations, and goals. We understand that finding the right job can be a transformative experience, and we are committed to supporting jobseekers throughout their career journeys. Our recruitment services are designed to connect individuals with fulfilling jobs that offer growth and development opportunities. Whether you're an organization seeking customized workforce solutions, outsourced services, or if you're a jobseeker searching for your next opportunity, System One is the perfect staffing partner for you.
Beyond Codes
A global B2B appointment setting and lead generation company helping clients build a pipeline for their B2B sales
CtrlS Datacenters Ltd
CtrlS is Asia's largest Rated 4 Data center and managed services provider and trusted advisor to over 3,500 Indian and world's leading organizations including 15 of the Fortune 100 Global Multinationals and 25 of the ET 100 Indian companies supported by 200 innovations. CtrlS operates state-of-the-art Tier-4 Datacenter facilities in Hyderabad, Mumbai, Noida and Bangalore spread across one million square feet. The Company has over 1,800 employees and is headquartered in Hyderabad, India. Ctrls is a recipient of awards and recognition such as CIO Choice Public, Hybrid Cloud Services for Large Enterprises, Best Datacenter in the Managed Services Space and as DR as a Service provider, SME Channels Award - Best Datacentre, Aegis Graham Bell Award Innovation in Cloud Service, CII National Award for Excellence in Energy Management, Energy Efficient Unit and NASSCOM Emerge 50 Emerging Companies in India. The company has been the frontrunner in innovation and ushering in a paradigm shift.
AffinityCore
We specialize in medical billing services and medical coding services, ensuring accurate claim submissions, faster reimbursements, and compliance with healthcare regulations. Our expert team streamlines revenue cycle management, reduces denials, and maximizes profitability for healthcare providers.
Ati Motors
Ati Motors makes autonomous electric vehicles for material movement in industrial environments like factories, warehouses, etc., focusing on automation and intelligent design.
Netcore Cloud
Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers marketers to create personalized customer experiences. Our platform enables marketers to connect customer data across channels and systems, create targeted segments and deliver meaningful experiences across digital channels like Web, Email, App Notifications, Whatsapp, SMS and RCS. Netcore is trusted by over 6,500 brands across sectors such as Ecommerce, Retail, Banking & Financial Services, Media & Entertainment, and Travel, to deliver AI-powered experiences. Some of our marquee global customers include Swiggy, Myntra, Crocs, Pizza Hut, Domino's, McDonald's and many more. Global Recognitions: - Leader in Commerce Search and Product Discovery in The Forrester Wave 2023 and the only Forrester rated global vendor in Product Discovery, Cross Channel Marketing Hubs and Email. - Leader in Marketing Platforms in G2’s Winter 2024 Grid - Top 20 global Google Cloud Partner Netcore is proud to be certified as a Great Place to Work for six consecutive years in India affirming our commitment to exceptional workplace culture. The company has global presence in 20+ offices across North America, South America, Europe, and APAC. Netcore is the Martech OS that helps businesses drive revenue growth, maximise customer lifetime value, and accelerate their journey towards profitability.
Compare ChurnZero to the industry
ChurnZero operates across multiple industries. Browse revenue, funding, and growth data for ChurnZero in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .