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ChurnZero is a customer success platform that helps subscription-based businesses maximize customer lifetime value and reduce churn.

churnzero.netLinkedInUpdated Nov 6, 2026
Annual revenue
$180.8M
Oct 2024EST
Total raised
$34.5M
3 rounds
Employees
148
Oct 2024
Customers
40K

ChurnZero revenue

ChurnZero has not published its revenue. GetLatka estimates it at about $180.8M a year (October 2024).

$0
$50M
$100M
$150M
$0
–
$71.4M
–
$132.2M
$180.8M
20152016–202021202220232024
ReportedEstimateFounded 2015 at $0; every reading has its own bar
All 3 revenue readings, with sources
As ofRevenueSource
Mar 2021$71.4M–
Nov 2023$132.2MESTGetLatka estimate
Oct 2024$180.8MESTGetLatka estimate

– source not recorded

ChurnZero funding rounds & investors

ChurnZero has raised $34.5M across three rounds since 2017. The latest was a $25M Series B in March 2021.

DateRoundRaised
Mar 2021Series B$25M
Apr 2019Series A$7M
Sep 2017Seed$2.5M
Total raised$34.5M

ChurnZero competitors

ChurnZero competes most directly with HubSpot, Intercom, CustomerGauge and ClientSuccess.

CompanyRevenueFundingEmployeesCustomersFounded
HubSpot$3.1B$100.5M7,639205K2006
Intercom$400M$240.8M1,50030K2011
ChurnZero$180.8M$34.5M14840K2015
CustomerGauge$5.1M$2.5M56–2007
ClientSuccess$3.3M$5.8M40502014

ChurnZero CEO, founders & employees

You Mon Tsang founded ChurnZero in 2015 and runs it as CEO. ChurnZero had 148 employees (October 2024, LinkedIn), down from 201 a year earlier.

0
100
200
117
211
201
148
2021202220232024
ReportedOne figure per year; a reported figure wins over an estimate

Team mix (May 2024): 34 engineers, 28 in sales, 6 in marketing

All 9 headcount readings, with sources
As ofEmployeesSource
Oct 2024148LinkedIn
Nov 2023201–
Sep 2023170–
2023201–
Nov 2022211–
2022211–
Nov 2021117–
Aug 2021117–
Mar 202185–

ChurnZero FAQ

What is ChurnZero's revenue?

GetLatka estimates ChurnZero's revenue at about $180.8M a year (October 2024). The company hasn't published its own figure.

How much funding has ChurnZero raised?

ChurnZero has raised $34.5M across three funding rounds. The latest was a $25M Series B in March 2021.

How many employees does ChurnZero have?

ChurnZero had 148 employees in October 2024, according to LinkedIn.

Who is the CEO of ChurnZero?

You Mon Tsang is the CEO of ChurnZero and founded the company in 2015.

Who founded ChurnZero?

You Mon Tsang founded ChurnZero in 2015.

How this page is sourced

1 from public sources · 2 estimates. Founder figures link to the second they were said; public figures name their source; estimates are marked EST and say whose they are. Not financial advice.

Updated Nov 6, 2026Data disclaimerReport a correctionClaim this profileRun ChurnZero? Join the podcast