Fonolo
Ontario, Canada
Customers
1M
Team · 2020
26
Founded
2007
Fonolo Team Size & Customer Count (2022)
Remove Hold-Time from Call Centers
Last updated
Founder / CEO
Shai Berger
CEO
Shai Berger is Co-Founder and CEO of Fonolo, which offers cloud-based solutions for enhancing the call center experience. Shai's experience in the customer service and contact center industries have positioned him as a thought leader and innovator in the space. He speaks regularly at events like IT Expo, OpenTalk, Call Center Summit, Tech Toronto and TADSummit. His writing has appeared in CustomerThink, CIO Magazine and other industry publications. He earned a Masters of Applied Science from the University of Toronto and studied engineering physics at Queens University.
Customers
Fonolo serves 1M customers.
Fonolo Employees & Team Size
Fonolo employs approximately 26 people as of 2026, up from 23 in 2019, including 7 sales reps that carry a quota. It serves 1M customers that rely on its solutions.
| Year | Milestone | Source |
|---|---|---|
| 2020 | Reached 26 employees (December 2020) | Not recorded |
| 2020 | Reached 25 employees (June 2020) | Not recorded |
| 2019 | Reached 23 employees (December 2019) | Not recorded |
| 2018 | Reached 22 employees (December 2018) | Not recorded |
Frequently Asked Questions about Fonolo
Is Fonolo still an independent company?
No. Fonolo was acquired.
Who founded Fonolo?
Fonolo was founded by Shai Berger.
When was Fonolo founded?
Fonolo was founded in 2007.
How many employees does Fonolo have?
As of 2020, Fonolo had 26 employees.
Where is Fonolo headquartered?
Fonolo is headquartered in Ontario, Canada.
Compare Fonolo to the industry
Fonolo operates across multiple industries. Browse revenue, funding, and growth data for Fonolo in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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