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Intercomrevenue, valuation & funding

AI Chatbots SoftwareSan Francisco, CaliforniaFounded 2011CEO Eoghan McCabe

Intercom is an AI Chatbots Software company based in San Francisco, founded in 2011.

intercom.comLinkedInUpdated Oct 12, 2026
Annual revenue
$400M
Apr 2026EST.
Valuation
$1.3B
2024EST.
Total raised
$240.8M
7 rounds
Employees
1,500
May 2026EST.

Intercom revenue

Intercom has not published its revenue. Sacra puts it at about $400M a year (April 2026).

$0
$100M
$200M
$300M
$400M
$150M
–
$200M
–
$400M
20202021–23202420252026
ReportedEstimateOne figure per year; a reported figure wins over an estimate
All 4 revenue readings, with sources
As ofRevenueSource
Jul 2016$50M–
2020$150M–
Jul 2024$200MEST.GetLatka estimate
Apr 2026$400MEST.Sacra estimateApril 2026

– source not recorded

Intercom valuation

Investors valued Intercom at $1.3B in its March 2018 Series D, its last priced round. Sacra puts it at about $1.3B (2024).

Valuation history$1.3B Valuation 2024$1.3B Series D 2018$527M Series D 2016$300M Series C 2015$88M Series B 2014$21M Series A 2013

Intercom funding rounds & investors

Intercom has raised $240.8M across seven rounds since 2012. The latest was a $125M Series D in March 2018.

DateRoundRaisedValuation
Mar 2018Series D$125M$1.3B
Apr 2016Series D$50M$527M
Aug 2015Series C$35M$300M
Jan 2014Series B$23M$88M
Jan 2013Series A$6M$21M
Jan 2012Seed$750K–
Jan 2012Seed$1M–
Total raised$240.8M

Not counted as funding

  • Secondary share sale (not new capital) $1.1M Jan 2021

Intercom competitors

Intercom competes most directly with HubSpot, Freshworks, Brevo, Tidio and 7 others.

CompanyRevenueEmployeesCustomersFounded
HubSpot$3.1B7,639205K2006
Freshworks$838.8M8,594150K2010
Intercom$400M1,50030K2011
Brevo$150M254500K2012
Tidio$48.4M174–2013
Helpscout$24M2249K2015
tawk.to$17.6M137–2012
LiveAgent$6.3M222K2004
Groove Networks (Software)$4M2410K2011
Crisp Chat$1.4M15200K–
Chatwoot$870K10–2020
ChatBot–––2017

Intercom CEO, founders & employees

Eoghan McCabe founded Intercom in 2011 with Des Traynor and runs it as CEO. Intercom has 1,500 employees (May 2026, Tracxn estimate).

BoardEileen Naughton, Ethan Kurzweil, Chitra Nayak, Abhijeet Dwivedi, Bobby Pinero

0
500
1,000
1,500
300
500
–
600
–
1,013
1,487
1,847
1,500
20172018201920202021–222023202420252026
ReportedEstimateOne figure per year; a reported figure wins over an estimate
All 11 headcount readings, with sources
As ofEmployeesSource
May 20261,500EST.Tracxn estimate
Nov 20251,847LinkedIn
Sep 20241,487LinkedIn
Jul 20241,460Product Hunt
Jul 20231,013–
2020600–
Mar 2018500–
Apr 2017300–
Jul 2016250–
Aug 2015140–
Jan 201330–

Intercom FAQ

What is Intercom's revenue?

Sacra estimates Intercom's revenue at about $400M a year (April 2026). The company hasn't published its own figure.

What is Intercom's valuation?

Sacra estimates Intercom's valuation at about $1.3B (2024). Its last priced round, a Series D in March 2018, valued it at $1.3B.

How much funding has Intercom raised?

Intercom has raised $240.8M across seven funding rounds. The latest was a $125M Series D in March 2018.

Is Intercom publicly traded?

No. Intercom is a private company, so its shares aren't traded on a stock exchange.

How many employees does Intercom have?

Tracxn estimates Intercom's headcount at about 1,500 (May 2026).

Who is the CEO of Intercom?

Eoghan McCabe is the CEO of Intercom and co-founded the company in 2011.

Who founded Intercom?

Eoghan McCabe and Des Traynor founded Intercom in 2011.

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How this page is sourced

3 from public sources · 3 estimates. Founder figures link to the second they were said; public figures name their source; estimates are marked EST. and say whose they are. Not financial advice.

Updated Oct 12, 2026Data disclaimerReport a correctionClaim this profileRun Intercom? Join the podcast