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Sunnyvale, California, United States
eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).
Last updated
In 2024, eGain's revenue reached $101.4M. The company previously reported $97.4M in 2023. Since its launch in 1997, eGain has shown consistent revenue growth.
eGain reached a $218.2M valuation in 2025, set during its M&A Offer round.
eGain has raised $14.7M in total funding across 3 rounds, most recently a $5.2M Venture Round round in 1999.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2025 | M&A Offer | - | $218.2M | - | |
| 1999 | Venture Round | $5.2M | - | - | |
| 1999 | Series B | $5.1M | - | - |
| Question | Answer |
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| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
eGain serves 190 customers.
eGain employs approximately 733 people as of 2026, up from 18 in 2020, including 2 sales reps that carry a quota. It serves 190 customers that rely on its solutions.
eGain generates $101.4M in revenue.
eGain was founded by Ashutosh Roy.
The CEO of eGain is Ashutosh Roy.
eGain raised $14.7M across 3 rounds.
eGain has 733 employees.
eGain is headquartered in Sunnyvale, California, United States.
eGain operates across multiple industries. Browse revenue, funding, and growth data for eGain in each sector below.
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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Valuation
$218.2M
2024 Revenue
$101.4M
Customers
190
Funding
$14.7M
Avg ACV
$533.7K
Team
733
Founded
1997
| Year | Milestone | Source |
|---|---|---|
| 2024 | eGain Hit $101.4m revenue in December 2024 | hd.egain.com |
| 2023 | eGain Hit $97.4m revenue in December 2023 | hd.egain.com |
| 2020 | eGain Hit $72.7m revenue in August 2020 | |
| 1997 | Launched with $0 revenue |
| 1998 | Series A | $4.4M | - | - |
| Year | Milestone | Source |
|---|---|---|
| 2024 | Reached 733 employees (December 2024) | |
| 2020 | Reached 18 employees (December 2020) | |
| 2020 | Reached 251 employees (August 2020) | |
| 2020 | Reached 18 employees (June 2020) | |
| 2019 | Reached 17 employees (December 2019) |
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