eGain
Valuation
$218.2M
2024 Revenue
$101.4M
Customers
190
Funding
$14.7M
YOY
4.1%
Avg ACV
$533.7K
Team
733
Profits
$1
How eGain CEO Ashutosh Roy grew eGain to $101.4M revenue and 190 customers in 2024.
eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).
Last updated
eGain Revenue
In 2024, eGain's revenue reached $101.4M. The company previously reported $97.4M in 2023. Since its launch in 1997, eGain has shown consistent revenue growth.
eGain Valuation, Funding Rounds
eGain's most recent disclosed valuation is $218.2M.
eGain has raised $14.7M in total funding across 3 rounds, most recently a $5.2M Venture Round round in 1999.
| Year | Round | Amount | Valuation | % Sold |
|---|---|---|---|---|
| 1999 | Venture Round | $5.2M | - | - |
| 1999 | Series B | $5.1M | - | - |
| 1998 | Series A | $4.4M | - | - |
eGain Employees & Team Size
eGain employs approximately 733 people as of 2026, up from 18 in 2020.
eGain has 733 total employees in different roles and functions and 2 sales reps that carry a quota. They have 190 customers that rely on the company's solutions.
| Year | Milestone |
|---|---|
| 2024 | Reached 733 employees (December 2024) |
| 2020 | Reached 18 employees (December 2020) |
| 2020 | Reached 251 employees (August 2020) |
| 2020 | Reached 18 employees (June 2020) |
| 2019 | Reached 17 employees (December 2019) |
Founder / CEO
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
See how eGain acquires and retains customers with data on acquisition costs and revenue performance. Log in to access the complete customer economics dashboard.
LockedFrequently Asked Questions about eGain
What is eGain's revenue?
eGain generates $101.4M in revenue.
Who founded eGain?
eGain was founded by Ashutosh Roy.
Who is the CEO of eGain?
The CEO of eGain is Ashutosh Roy.
How much funding does eGain have?
eGain raised $14.7M.
How many employees does eGain have?
eGain has 733 employees.
Where is eGain headquarters?
eGain is headquartered in Sunnyvale, California, United States.
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Compare eGain to the industry
eGain operates across multiple industries. Browse revenue, funding, and growth data for eGain in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .