eGain
Sunnyvale, California, United States
Valuation
$218.2M
2024 Revenue
$101.4M
Customers
190
Funding
$14.7M
Avg ACV
$533.7K
Team
733
Founded
1997
eGain Revenue, Valuation & Funding (2024)
eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).
Last updated
eGain Revenue
In 2024, eGain's revenue reached $101.4M. The company previously reported $97.4M in 2023. Since its launch in 1997, eGain has shown consistent revenue growth.
| Year | Milestone | Source |
|---|---|---|
| 2024 | eGain Hit $101.4m revenue in December 2024 | hd.egain.com |
| 2023 | eGain Hit $97.4m revenue in December 2023 | hd.egain.com |
| 2020 | eGain Hit $72.7m revenue in August 2020 | |
| 1997 | Launched with $0 revenue |
eGain Valuation, Funding Rounds
eGain's most recent disclosed valuation is $218.2M.
eGain has raised $14.7M in total funding across 3 rounds, most recently a $5.2M Venture Round round in 1999.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 1999 | Venture Round | $5.2M | - | - | |
| 1999 | Series B | $5.1M | - | - | |
| 1998 | Series A | $4.4M | - | - |
Founder / CEO
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
eGain serves 190 customers.
eGain Employees & Team Size
eGain employs approximately 733 people as of 2026, up from 18 in 2020, including 2 sales reps that carry a quota. It serves 190 customers that rely on its solutions.
| Year | Milestone | Source |
|---|---|---|
| 2024 | Reached 733 employees (December 2024) | |
| 2020 | Reached 18 employees (December 2020) | |
| 2020 | Reached 251 employees (August 2020) | |
| 2020 | Reached 18 employees (June 2020) | |
| 2019 | Reached 17 employees (December 2019) |
Frequently Asked Questions about eGain
What is eGain's revenue?
eGain generates $101.4M in revenue.
Who founded eGain?
eGain was founded by Ashutosh Roy.
Who is the CEO of eGain?
The CEO of eGain is Ashutosh Roy.
How much funding does eGain have?
eGain raised $14.7M across 3 rounds.
How many employees does eGain have?
eGain has 733 employees.
Where is eGain headquarters?
eGain is headquartered in Sunnyvale, California, United States.
Compare eGain to the industry
eGain operates across multiple industries. Browse revenue, funding, and growth data for eGain in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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