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Hamed Silatani

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How Uptime Labs Reached 3 Customers at £5,000 a Month Each After a $1M Pre-Seed Round (Interview with CEO Hamed Silatani)

Hamed Silatani (CEO and Co-Founder of Uptime Labs) spoke to Nathan Latka on February 13, 2023.

Uptime Labs figures from the interview

Team Size (2023)
7
Customers (2023)
3
ARPU (2023)
£5,000 per month
Pre-Seed Raise (2022)
$1,000,000
Valuation Cap (2022)
$4,000,000
“The big challenge with when it comes to IT outages and recovering from outages is the chaos that it breaks out as soon as system goes down, okay? And it takes a lot more than technical skill set to be able to recover from an outage.”
“We happened to see kind of the customer in a meetup, and then we explained what uptimelabs does, and how we deliver this skill training, and let engineers to go through experience of troubleshooting, ten years of experience within three to four months.”
“The network goes down, okay, between two servers without without any particular reason. Okay? So there's no malicious intent there. And people start noticing that oh, on the front end various different applications start failing and user reporting problems. How do you find what is the problem and recover from those network outages, that's the sort of experience that we get people through.”

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Bio

I'm a father/husband, remaining time I use to build Uptime Labs. From young age fell in love with computers. I studied civil engineering but immersed myself in programming. I spent countless nights on-call fixing complex IT outages and became very interested in how IT systems fail and how to recover quickly.

Company

Uptime Labs

London, United Kingdom · Founded 2022

Revenue
$216K
Funding
$1M
Team size
17
Customers
3

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