Bio
A strategic thinker with the vision to see the bigger picture, I have led Spearline to significant growth since it was founded in 2003. The company achieved its remarkable growth by expanding our global infrastructure, introducing new product innovations and increasing our international customer base. Our dedication and investment in customer experience excellence has set us up as industry leaders. Spearline is a leading market intelligence company in the telecommunications industry. The Spearline platform enables large enterprises and telecommunications service providers to test connectivity and quality on their global telecoms network. Operating in over 60 countries, the data gathered by the Spearline platform allows companies to greatly reduce downtime, manage service quality and improve customer experience. Our proactive testing service identifies critical outages across global customer-facing contact numbers. Organisations all over the world have the ability to identify in real time if contact numbers are failing to connect or experiencing audio quality issues.