Richard Miles
- CEO at Closem
GetLatka interview
How Closem Grew 227% Year Over Year with a Bootstrapped Team of 5 (Interview with CEO Richard Miles)
Richard Miles (CEO of Closem) spoke to Nathan Latka on September 6, 2022.
Closem figures from the interview
- Year-over-Year Growth (2022)
- 227%
- Paying Customers (2022)
- Several hundred
- Price per Seat (2022)
- $99 per month
- Team Size (2022)
- 5
“We built closem to, to help, especially small businesses, solopreneurs, entrepreneurs, people who are providing services to people and are usually go from feast to famine. They're hungry. They go out and they hustle and get some business. Then they're busy servicing their clients, then they're hungry again. And we wanted to build a tool that was simple, easy to use, that folks could automate the process of sales follow-up and keeping in contact with all their leads and prospects and customers and things like that.”
“One of the things that closem does is it lets you automate the process of sales follow-up. There's a lot of tools that do that. They send emails, you know, email auto responders. There's some that do SMS, some do SMS and email. We do SMS, email and voice and postal mail. And that's one of the breakthrough things that's really elevated closem for us with our users is the ability to send postal mail with the same interface that you type an email or type an SMS.”
“So I have a partner. Her name is Laura Betterly. She's been she and I have known each other since the nineties. She's a very innovative entrepreneur. She developed a course called mobile local fusion. She has about 37,000 followers who bought her course and learned how to do local marketing. And so we soft launched the product to her list.”
Bio
Serial entrepreneur and executive leader seasoned by global experience. Adaptive Controls, sold to Ingersoll-Rand. VP Sales, Polaroid Mag-Media. Founder, Re:Launch, sold to investor group. Author of Official Software Channel Sales Guidebook. Founder, FreeSoftwareClub, IPO. Non-profit exec, CEO of Big Brothers Big Sisters SF Bay Area. Executive Director American Chamber of Commerce, Tanzania. Co-founder of CLOSEM. Sales and marketing guru who loves helping entrepreneurs grow.