Shaun Slattery

BIO

I help organizations transform to create better employee and customer experiences. For the past decade I ve been leading strategic business and digital transformation planning design execution change management and success measurement often through technology implementations. I ve led award-winning projects for some of the world s most recognized brands across numerous verticals. That experience coupled with a Ph.D. in Communication from Rensselaer Polytechnic Institute gives me a broad yet knowledgeable perspective on the cultural technological and business factors surrounding transformation initiatives. Specializations Change Management Lead large enterprise employee- and customer-facing change projects to achieve real lasting transformation. Leverage agile people-focused change management to advance organizational development mergers and acquisitions technology implementations and cultural change. Transformation Project Delivery Leadership Customer Success Principal consultant to key accounts driving rapid sustainable revenue-enhancing transformations through program vision strategy and road-mapping. Experienced leader of business consulting design technical delivery project management and customer success teams. Focus on aligning business goals to strategic implementation developing transformation roadmaps and robust implementation and success measurement plans. Design Thinking User-centered Design Achieved measurable increases in employee and customer engagement through improved experiences via technology solution design stakeholder journey and workflow enhancement IA UX UI and page designs as well content strategy and design. Ph.D. training in usability and user-centered design.