Michael Scott

BIO

W. Michael Scott, cofounder of FMSI, holds a Bachelor of Business Administration degree in Management from Georgia State University. His banking career began in 1968 and encompassed 15 years of managing all operational areas of a large financial institution. Since 1983, he has been involved in delivering management consulting services to financialinstitutions across the nation. In 1990, Mr. Scott incorporated FMSI as a firm specializing in Performance Management Information Reporting and Staff Scheduling. He developed Omnix Performance Analytics and Staff Scheduler™ (OPA/OSS), a SaaS model, to fill a need in the marketplace to provide better information to manage, forecast, and schedule the branch operations of financial institutions. OPA/OSS has become the industry standard in managing the most labor-intensive area of a financial institution. Mr. Scott’s passion for service and innovation is clearly evident today in FMSI’s customer-focused culture. Mr. Scott is a well-known author of many thought leader management articles for branch staff optimization.