Wonderment
Boston, Massachusetts, United States
How Wonderment hit $4.3M revenue with a 33 person team in 2023.
Shopify and Shopify Plus brands dedicated to exceptional customer service use Wonderment for proactive communication about shipping delays and for crafting a branded post-purchase experience. Wonderment aims to eliminate shipping blindspots by integrating with over 80 carriers, facilitating the import of data into easy-to-filter reports. This enables businesses to quickly identify stalled shipments and discern patterns with their fulfillment and carriers, providing valuable insights for enhancing delivery processes. To prevent customer service inquiries about order status, Wonderment allows businesses to notify customers of delivery delays through automated email and SMS. This integration works seamlessly with platforms like Klaviyo, Postscript, and Attentive, ensuring customers are informed before they feel the need to reach out. Moreover, Wonderment helps drive repeat business by empowering brands to customize their own branded order tracking page. This customization can include showcasing bestsellers, providing product usage tips, highlighting subscription options, promoting SMS programs, or incorporating a quiz. The goal is to deepen customer relationships and foster loyalty through delightful, post-purchase experiences. Key benefits of using Wonderment include: - Prevention of "Where is my order?" support tickets by proactively addressing customer concerns. - Improvement of customer satisfaction through personalized, branded shipping notifications. - Enhancement of customer retention with aesthetically pleasing and informative order tracking pages. Overall, Wonderment provides a comprehensive solution for Shopify and Shopify Plus brands aiming to refine their post-purchase customer experience, streamline their logistics communications, and ultimately, build stronger customer loyalty.
2020
Founded
$4.3M
2023 Revenue
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YOY
$0
Funding
Wonderment Revenue
In 2023, Wonderment revenue run rate hit $4.3M in revenue.
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2023
Wonderment hit $4.3M in revenue in 2023
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2020
Wonderment launched in 2020 with $0 revenue
Wonderment Funding History
No funding has been reported for Wonderment yet.
Team
Wonderment has 33 total employees.
| DISTRIBUTION | QTY |
|---|---|
| Total team size | 33 |
Founder / CEO
Jessica Meher
Q&A
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What's your age?
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Favorite online tool?
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Favorite book?
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Favorite CEO?
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Advice for 20 year old self
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Customers
Churn
Wonderment Executives
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Jessica Meher | CEO | - | - |
Wonderment Employees
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Jessica Meher | CEO | - | - |
Frequently Asked Questions about Wonderment
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When was Wonderment founded?
Wonderment was founded in 2020.
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How much revenue does Wonderment generate?
Wonderment generates $4.3M in revenue.
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Who is the CEO of Wonderment
The CEO of Wonderment is Jessica Meher.
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How much funding does Wonderment have?
Wonderment raised $0.
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How many employees does Wonderment have?
Wonderment has 33 employees.
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Where is Wonderment headquarters?
Wonderment is headquartered at Boston, Massachusetts, United States
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