Hewitt Tomlin
- Co-Founder at TeamBuildr
GetLatka interview
How TeamBuildr Reached $1M ARR and Close to 1,000 Customers While Staying Bootstrapped (Interview with Co-Founder Hewitt Tomlin)
Hewitt Tomlin (Co-Founder of TeamBuildr) spoke to Nathan Latka on November 7, 2018.
TeamBuildr figures from the interview
- ARR (2018)
- $1M
- Customers (2018)
- Close to 1,000
- Revenue Retention (2018)
- 90%
- Total Funding
- $0
- Team Size (2018)
- 10
“We're a software as a service company, which there are a lot of those out there. But at the time when we built it, software as a service wasn't, as popular of a model. And as former collegiate athletes, we actually saw that our strength coaches, you know, performance coach, was writing our workout programs on Excel, printing out paper packets, and handing it to us.”
“We've been in existence for about five years now, and, we just reached that threshold. But as a bootstrap company, we did not seek any outside capital to date. We have not raised a cent in outside capital or any kind of capital. We've been bootstrapped the whole time.”
“If if no one touched customer retention, meaning if no one was in that role, then we would churn out 20% of our customers. But the fully dedicated customer success manager, someone whose role is retention, We actually reduce that churn to 10% per year. So we retain 90% of customers year over year.”
Bio
Having worked in sales and marketing for three software startups for years, Hewitt decided to launch a software company with his college roomate with the decision to bootstrap without any outside capital. With a strong passion for sales and athletic performance, the company has grown to nearly 10 employees and over $1mm in ARR.