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John Breakey

  • Founder & Majority Owner at Promys
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How Promys Bootstrapped to 150-200 Customers at $59 per Seat (Interview with Founder John Breakey)

John Breakey (Founder & Majority Owner of Promys) spoke to Nathan Latka on January 12, 2022.

Promys figures from the interview

Customers (2022)
150-200
Team Size (2022)
15
Year Founded
2011
“So what happened, maybe just to understand the background that I used to be one of our customers effectively. And so I really understand the business that our customers are experiencing and the issues, the problems, the challenges and so forth. And so the product was really built with best practices in mind.”
“Well, if you look at it, it's based on a seat license and there are two seat licenses. There's a field license or technical license and a full license for the salespeople and the admin people. And so you're looking at on average about, if you blend those two rates together, about $59 a month per seat.”
“The average customer is about forty, forty five.”

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Bio

Promys was created as a single solution that could support the growth and complexity of a multi-office, IT, full-service business. We achieved the status of a highly respected integrator by developing industry best practices. Those industry best practices are now embedded in Promys for our customers to apply to their business. Key to a successful services business is its ability to manage cash flow, prioritize margin over revenue, and forecast labor capacity into the following months. With a single workflow system, we could quickly and easily track our KPIs and learn how to make continuous improvements to our margins and customer service.

Company

Promys

Mississauga, Canada · Founded 2003

Revenue
$6M
Team size
15
Customers
150

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