👋 I'm a product designer/manager hybrid who works with companies to take their digital products from good to great. 🔥 I'm on a mission to find ways to make customer service amazing for companies. 🚀 I wanna help companies 10x their customer support. All-round innovation seeker ⚡ Optimist 🥬 I speak 🇺🇸 and 🇪🇸
Each Tuesday, we reverse-engineer a real SaaS company's revenue, profit, CAC, funnels, and its top growth tactic.
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